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Victory Toyota of Brook Park
Brook Park, OH
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,549 reviews
September 06, 2018
Service Always nice friendly service clean environment not long waits would definitely recommend an refer family and friends to this location nice location ri Always nice friendly service clean environment not long waits would definitely recommend an refer family and friends to this location nice location right off freeway More
by C.J.HOLLINGER
Verified CustomerEmployees Worked With
September 06, 2018
It was awesome. From the moment we entered the dealership they had everything ready. We test drove the vehicle of our choice, which was perfect. Aaron and Jeremy were From the moment we entered the dealership they had everything ready. We test drove the vehicle of our choice, which was perfect. Aaron and Jeremy were so helpful and professional. We felt really comfortable with them and found them trustworthy. They made our day! Metro Toyota is lucky to have these 2 gentlemen on their staff. Can't thank them enough. More
by Carguy
September 06, 2018
Great customer service Patrick Brink was great to work with! We bounced back many emails on price and applicable deals. He was also flexible in when I could come in to close Patrick Brink was great to work with! We bounced back many emails on price and applicable deals. He was also flexible in when I could come in to close the deal. More
by BRENTJHARTMAN
September 06, 2018
No hassle and prompt service I was in and out in less than one hour. All Metro Toyota folks were pleasant and courteous. You can tell customer service is a priority for the comp I was in and out in less than one hour. All Metro Toyota folks were pleasant and courteous. You can tell customer service is a priority for the company. And, the waiting room amenities are first rate. More
by chriswarren6818
September 06, 2018
Helpfulness of staff Sam was very helpful in helping me decide which would be best for me - either to buy or lease a Toyota. I was in for service originally - then decide Sam was very helpful in helping me decide which would be best for me - either to buy or lease a Toyota. I was in for service originally - then decided to talk to sales. More
by KATHLEENMPETIT
September 05, 2018
Best car buying experience ever! Metro Toyota was amazing! Never has buying a car been so pleasant. Everyone was fantastic, from Jim in service to Sam, who went over everything about Metro Toyota was amazing! Never has buying a car been so pleasant. Everyone was fantastic, from Jim in service to Sam, who went over everything about my new Highlander. Even the owner came over to chat with us. Something else that especially impressed us was how every employee we talked to went on about how Metro is such a great place to work. I'll send anyone I know to Metro Toyota! More
by Highlander Girl
September 05, 2018
Very pleased with the service Metro Toyota makes having my 2017 Rav4 maintenance done very easy. Metro check all my tires and even washed my Rav4 before I pick up. Thank you Scott Metro Toyota makes having my 2017 Rav4 maintenance done very easy. Metro check all my tires and even washed my Rav4 before I pick up. Thank you Scott! More
by MISSY3130
Employees Worked With
September 05, 2018
Excellent for Toyota routine servicing Excellent for Toyota routine servicing, we got our car done in 40 minutes but on checking we found one headlight was marked as checked but it was not Excellent for Toyota routine servicing, we got our car done in 40 minutes but on checking we found one headlight was marked as checked but it was not glowing so we asked them they took it immediately and repaired it More
by anubhuti.day
Employees Worked With
September 05, 2018
Routine maintenance Excellence service as usual. Joe Rogers did his normal fine job. Under promised from a time perspective and over delivered. Metro has maintained my Excellence service as usual. Joe Rogers did his normal fine job. Under promised from a time perspective and over delivered. Metro has maintained my Tacoma since I bought it there in 2007 More
by RPLANTZ0
Employees Worked With
September 05, 2018
2018 Camry XSE Robert Saponari and the team @ Metro Toyota earned my business by listening to what I needed and what I could afford! They went the extra mile compare Robert Saponari and the team @ Metro Toyota earned my business by listening to what I needed and what I could afford! They went the extra mile compared to the other two dealerships I met with before going to Metro. Thanks Again for the fantastic experience! More
by White Camry
Employees Worked With
Rich Holiday, Robert Saponari, Kosta Papagianis
