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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,552 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,552 reviews

September 03, 2018

Aaron is wonderful to work with to purchase our new car! We've recommended him to others who are looking to buy. He's a great salesperson. More

by DMCPHER57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind words and the fantastic review! Aaron is great to work with and we are delighted you think so too! We hope you are loving your new ride and want to thank you again for choosing Metro Toyota!

September 03, 2018

recall and service Your friendly staff and the recall and service took less time than you originally told me. The recall and service was what I expected. Excellent! More

by SHARTK215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Campo, Sarah Byrne
Sep 04, 2018 -

Victory Toyota of Brook Park responded

Thanks for the excellent review... and the 5-stars! We appreciate your feedback.

September 02, 2018

Really happy we stopped! So impressed with Elivelisse! She was so knowledgeable about the vehicle I was choosing. Honestly, there was no question she couldn’t answer and patie More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elivelisse Delgado
Sep 03, 2018 -

Victory Toyota of Brook Park responded

Thanks Marie! We are happy you had a great experience while working with Elivelisse, she's great! We hope you are enjoying your new Toyota and thanks again for the great feedback!

September 02, 2018

Purchasing our first Toyota Prius We want to thank the owner Jerry, who we have met with twice at the dealership, and especially thank our salesman Mike Ferret , “ English Mike “ For More

by John H Clay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Campo, Darlene Lambert
Sep 03, 2018 -

Victory Toyota of Brook Park responded

Thanks, John, for the outstanding review! Mike is awesome to work with and we are thankful to have you as a part of the Metro family. We hope you are enjoying your Prius. Thanks again.

September 02, 2018

I've been buying cars here since the '70s. Great staff, boss I've known Barry Greenfield for years and he has always set us up with good folks like Pat Brink. We just bought another car. More

by Bobbymac2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Donnelly
Sep 03, 2018 -

Victory Toyota of Brook Park responded

Barry & Pat are both great to work with, we are happy you think so too! Thanks for the great review and we hope you are loving your new Toyota!

September 01, 2018

RAV4 Buying experience Deal was done in a timely matter with no problems. All questions I had were answered professionally and in a courtesy manner.Experience at MetroToyota More

by RSTEVENSNY55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Victory Toyota of Brook Park responded

Thank you for your amazing review! We appreciate you taking the time to share you experience.

September 01, 2018

Absolutely amazing The experience was great! Billy the salesman was awesome and went out of his way to provide great customer service. All employees were professional an More

by NascarFan18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Proctor, Billy Delancey
Sep 03, 2018 -

Victory Toyota of Brook Park responded

WOW! Thanks so much for the "Absolutely Amazing" 5 star review! We are please you had a positive car buying experience and hope you are enjoying your new ride!

August 31, 2018

One great service department. Metro Toyota's service department has some of the most helpful customer service people. Maggie is very helpful, pleasant and always has a good sugges More

by MICHAEL@MHJCONSULTING.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Daley, Marty Schneider, Maggie Colan, Stephanie Talbot
Aug 31, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for the great 5-star review of our Service Department. We appreciate all the pats on the back. We are happy you had such a positive experience and would like to say thanks again for sharing! We appreciate you!

August 31, 2018

Great service I always take my car here for service. The staff is friendly the facility is clean. They always let me know if I need service on a part right away or More

by ACBORICUA77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy torres
Aug 31, 2018 -

Victory Toyota of Brook Park responded

Thanks for sharing your Service Department experience. We appreciate your kind words and the 5-stars! Thanks again for choosing Metro Toyota! You're awesome!

August 30, 2018

Amazing Kosta and his team were amazing, they wait and help me to find the right car for me. They were looking for the best option for finance the vehicle als More

by Mi nombre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kosta Papagianis
Aug 31, 2018 -

Victory Toyota of Brook Park responded

Thank you for the nice review. We are happy you had a great experience while working with Kosta. Thanks for the feedback. We appreciate you!

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