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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,549 reviews

August 22, 2018

Great Service ... As Usual!!! Quality of the auto service was great and the phone call from Scott explaining everything made it a smooth and painless process. Car runs great now! More

by ADAML1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

Victory Toyota of Brook Park responded

Thank you for the 5-star review! We appreciate your kind words and glad everything went so well. Thanks again.

August 22, 2018

Great, hassle-free experience We leased a vehicle three years ago from Metro and recently returned to purchase. It was a speedy process and we left very happy with our new payment More

by JFHULLIGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yacek Nazarczuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Proctor
Aug 22, 2018 -

Victory Toyota of Brook Park responded

Excellent!! Thanks so much for the great review. We are happy you had a pleasant experience with your lease buyout. Thanks again for choosing Metro Toyota. We appreciate you!

August 22, 2018

Buying My New Toyota My husband and I are long time Toyota Camry owners. We've been very satisfied with the performance of the Camry and also with the service department. More

by IPPY58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2018 -

Victory Toyota of Brook Park responded

Thanks for your great review of our Service & Sales Departments. We appreciate you kind words and are happy you had such a great car buying experience with Ramona... she is awesome! Thanks again for choosing Metro Toyota. We hope you are enjoying your new Camry!

August 22, 2018

Good service Came in for some high mileage services, was able to get in quickly and got a good price. When leaving check engine light came on so I turned around an More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2018 -

Victory Toyota of Brook Park responded

Thanks for the nice review. We appreciate your feedback and are glad we could take care of everything quickly for you!

August 21, 2018

always efficient and friendly. quality work and honest . honest work , points out any issues and explains them in laymans terms . long time customer and always recommends Metro for sales and service tha More

by MJSTAHURSKI62747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Byrne
Aug 21, 2018 -

Victory Toyota of Brook Park responded

Thank you for your kind words, we appreciate the feedback. Thanks for choosing Metro Toyota again and again. We are thankful for customers like you.

August 21, 2018

Great Service! Metro Toyota has a great service team. The greeters, service writers and technicians are super. I'm confident when I take my cars in for service, th More

by N. Randall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Kendzierski
Aug 21, 2018 -

Victory Toyota of Brook Park responded

Thank you for your kind review. We appreciate you taking the time to share your Service Department experience. We are thankful for you!

August 21, 2018

New Toyota Camry Had a great experience in getting new Toyota Camry. Had known about many features which may be included in my price range through metro Toyota More

by prasanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Campo
Aug 21, 2018 -

Victory Toyota of Brook Park responded

Thank you for the nice review. We appreciate you sharing your New Car Sales experience. Congrats on the New Camry, we hope you are loving it!

August 20, 2018

So happy with my purchase ! I’ve had a lot of issues trying to get a new car & never look forward to having to look at them , but I had a great experience! Ryan helped my father More

by savannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Schneider, Jim Campo
Aug 21, 2018 -

Victory Toyota of Brook Park responded

Thanks so much for sharing your feedback. We appreciate your kind words and the 5-stars!. Ryan is great to work with and we are happy you had such a pleasant experience.

August 20, 2018

Buying a new car It was easy and fast process to purchase the car I wanted. I also got a discount for graduating college, which I wasn’t expecting but a nice bonus. Ev More

by Sbrochetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2018 -

Victory Toyota of Brook Park responded

Thanks so much for the 5-star review and for sharing your experience! We are happy we could provide you with the college graduate rebate and we hope you are enjoying your new Toyota!

August 20, 2018

friendly and knowledgeable Dealership employees are friendly and knowledgeable about service and sales. Would and have recommended dealership to other family members as well as More

by FARRISJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Saponari
Aug 21, 2018 -

Victory Toyota of Brook Park responded

Thank you FarrisJ! We appreciate your nice review of our Service & Sales Departments. Thanks for choosing Metro Toyota, You're Awesome!

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