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Victory Toyota of Brook Park
Brook Park, OH
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,549 reviews
August 02, 2018
shopped for a new vehicle wonderful salesman sam , was totally familiar with the rav 4. our son is interested in a new vehicle he will be to metro too! the friendly staff throu wonderful salesman sam , was totally familiar with the rav 4. our son is interested in a new vehicle he will be to metro too! the friendly staff throughout the whole dealership was wonderful. to bad I only buy a new vehicle every 10 years. More
by lilyandollie
Employees Worked With
August 01, 2018
Gary Capper the sales consultant was a pleasure to work with I was in need of a used car for my son quickly and "Cap" not only new what I needed and was looking for, but made the buying experience an enjoyable o I was in need of a used car for my son quickly and "Cap" not only new what I needed and was looking for, but made the buying experience an enjoyable one. More
by Tbone
Employees Worked With
Gary "CAP" Capper, Jim Campo
August 01, 2018
They where very polite and helpful They took the time to explain every question I had and I felt comfortable dealing with them.helped me get into the truck I wanted and answered all the They took the time to explain every question I had and I felt comfortable dealing with them.helped me get into the truck I wanted and answered all the question I had thank u guys very much, Jim Greenfield, Barry Greenfield,and Bob Albright for for excellent service. More
by Gary
July 31, 2018
Great service & vehicle Picked up a great certified 4Runner from Metro Toyota. I was an out of state buyer and my sales rep Mike Ferret went above and beyond to explain the i Picked up a great certified 4Runner from Metro Toyota. I was an out of state buyer and my sales rep Mike Ferret went above and beyond to explain the ins and out of the vehicle and sent me a 3 minute video walking me through it all. When I arrived Dan Schneider was very helpful and corteous & Jim Campo went above and beyond to get my finances just right. The whole team was friendly and helpful & I am overly pleased with my new vehicle and the overall experience. Thank you to Metro toyota for making this out of towner (from New York) feel confident in my decision from afar. I would highly recommend them to anyone looking near or far. More
by Miked85
July 31, 2018
Really good and transparent service. Truly recommend. Metro was a great dealership. Compared to other dealerships, they were very transparent and friendly and really wanted the business of their potential Metro was a great dealership. Compared to other dealerships, they were very transparent and friendly and really wanted the business of their potential customers. Every step of the process was easy and clear. I would recommend their business over al others in the area. More
by Leen123
July 31, 2018
Exceptional customer service like usual. Third vehicle I’ve leased or purchase and they make car shopping easy. Honest and straight forward and would recommend them to anyone including my fri Third vehicle I’ve leased or purchase and they make car shopping easy. Honest and straight forward and would recommend them to anyone including my friends and family. Ask for Pat! More
by SCOOTERJR1975
Verified CustomerJuly 31, 2018
Best Time This is actually my first new car I bought. i am leasing it but the experience of looking and buying was amazing. the people there are friendly and ve This is actually my first new car I bought. i am leasing it but the experience of looking and buying was amazing. the people there are friendly and very helpful. they worked with my needs and found the right car for the right price for me. i would recommend Metro Toyota to people i know for sure! More
by alinaortiz002
July 31, 2018
Very Good Gary Capper was extremely helpful and friendly. He went out of his way to communicate and help with my out of state purchase. Jim Wise was friendl Gary Capper was extremely helpful and friendly. He went out of his way to communicate and help with my out of state purchase. Jim Wise was friendly and informative about the financials. More
by montysisk
Employees Worked With
Gary "CAP" Capper, Darlene Lambert, Chris Shillinger
July 31, 2018
Always great service at Metro Scott in the service department is the best. Have been dealing with him for 20 years and he is always polite, friendly, professional and kind. Great Scott in the service department is the best. Have been dealing with him for 20 years and he is always polite, friendly, professional and kind. Great guy and great service! More
by GSF934
Employees Worked With
July 31, 2018
Quick, Affordable, Quality Service I just started taking my 2006 Camry to Metro Toyota. My experience has been GREAT from the minute I pull the car into their service area. I'm checked I just started taking my 2006 Camry to Metro Toyota. My experience has been GREAT from the minute I pull the car into their service area. I'm checked in quickly, the tech advisers seem to all know their stuff, the work is done well & quickly. One last note, the Customer waiting area is better than any others I've been in (Plenty of room, tv's, fish tank, coffee and some pastry. What more can you ask for! :) More
by Camry Owner
