Victory Toyota of Brook Park

"They made me comfortable in my time of need" Both Pat and Jeremy were helpful and answered all my questions. Neither of these gentlemen were pushy. I was recently in an accident where I was hit Both Pat and Jeremy were helpful and answered all my questions. Neither of these gentlemen were pushy. I was recently in an accident where I was hit "broadside". The total right side of my 2003 RAV4 was destroyed and it was not driveable. I was heart broken when my SUV was totaled - it only had 80,000 miles on it. I loved that SUV and was not ready to part with it. I could not afford another SUV, but wanted to stay with Toyota because of excellent past care on my 2003 RAV4, so I selected a 2018 Corolla. I was thrilled when they had my color choice of silver. Maybe in a couple of years I will be able to afford another SUV and I will be looking for Pat Brink and Jeremy McClish. More

No pressure, informative, good value. The process was informative and went at my pace. Never felt pressured and all my questions were answered. Pretty happy w/ the process and result. The process was informative and went at my pace. Never felt pressured and all my questions were answered. Pretty happy w/ the process and result. More

40,000 visit all good It was fast and car was washed !! I love getting coffee and waiting there it is a pleasant environment. I'm glad i got the extended service program ke It was fast and car was washed !! I love getting coffee and waiting there it is a pleasant environment. I'm glad i got the extended service program keeps me up to date looking to get tires in October. More

Very easy Great people to work with in the ownership, sales and service areas. Helpful in every way making the whole experience very simple.... Something not Great people to work with in the ownership, sales and service areas. Helpful in every way making the whole experience very simple.... Something not always experienced elsewhere. More

How a dealership experience should be. These guys and gals have it down pat. No gimmicks, no lies, no deception. I am a customer for life. Period. You can tell that they are not trying to j These guys and gals have it down pat. No gimmicks, no lies, no deception. I am a customer for life. Period. You can tell that they are not trying to just sell cars. They are building loyalty. It’s simple. Treat people well, and shoot them straight, and they will come back. This is the second vehicle I have purchased from Metro and both experiences were great. Ramona is very personable and sincerely cares about your needs and wants. She is very comfortable to work with and I never felt pressured at all. Barry is a superstar. Very straightforward and knowledgeable. You can tell he knows this industry very well. Barry went far out of his way to make sure I was truly happy with my experience and my vehicle. Keep it up, Metro! More

Personal care, attention to detail My Mom's car was involved in a fender bender but unfortunately the insurance adjuster thought the car should get a salvage title. As she is 78 years y My Mom's car was involved in a fender bender but unfortunately the insurance adjuster thought the car should get a salvage title. As she is 78 years young, it was thought that getting her into a pre-owned vehicle would be difficult; but Metro Toyota took all the time she needed to find the right car. They even helped the both of us with the process of dealing with the Insurance company. I could tell that their goal was to make sure we were satisfied, and by doing so, we were beyond satisfied. They assuredly earned my business. More

Very Happy Very impressed on how hands on they were, Ramona made me feel very comfortable in the car and helped me learn how to work every gadget. Also invited Very impressed on how hands on they were, Ramona made me feel very comfortable in the car and helped me learn how to work every gadget. Also invited me back if I needed to go over anything on the car at any time. Everyone that I encountered while going through the new car process was very professional. I look forward to doing more business with them in the future. More

Looking to lease or buy a Toyota I was greeted when entering. I met with Tony O. He asked about my needs. He answered all my ?’s. I did a test drive I was greeted when entering. I met with Tony O. He asked about my needs. He answered all my ?’s. I did a test drive More

Quick and professional My mainatenace took exactly 45 minutes (on the nose with what they told me). Everyone was nice, approachable and professional. The customer lounge is My mainatenace took exactly 45 minutes (on the nose with what they told me). Everyone was nice, approachable and professional. The customer lounge is a great plus! More