Victory Toyota of Brook Park

Problem resolved quickly. (5 minutes) I took my 2018 Avalon to the dealer since the Lane Departure Warning lights in the mirror were not working. This was the second time I went to the de I took my 2018 Avalon to the dealer since the Lane Departure Warning lights in the mirror were not working. This was the second time I went to the dealer for the same problem and the first time they could not find a problem. When I left the dealership the first time I was advised if they stopped working again please return without an appointment and I would be handled promptly. I did return and without waiting the same mechanic who work on the car previously was paged to come to the write up desk. He got there shortly and was going to test drive car. I asked if I could go with him and he agreed. As soon as we got into the car he started it and pushed a button next to the trunk release. The lights in the mirror lite up. I am sure it was an OPERATOR PROBLEM (MINE) although the mechanic indicated I might have bumped it with my knee. I don't think so. Rather, I think I TURNED IT OFF when I tried to push the trunk release button without looking. If it happens again I know how to fix it! More

Excellent Gary is a true professional that knows his product inside and out. He takes the stress out of the stressful car buying experience. My mother is a pers Gary is a true professional that knows his product inside and out. He takes the stress out of the stressful car buying experience. My mother is a person who freaks out with all the technology that are on the vehicles today and Gary took his time and made her feel at ease and asked her to come back before the snow falls so that he can go back over the driving features to best handle the vehicle in the snow. More

Very helpful staff Dominic, the assistant service manager, handling my case-Pointed some important maintenace issues about my car- and most importantly figured out and Dominic, the assistant service manager, handling my case-Pointed some important maintenace issues about my car- and most importantly figured out and approach to perform them with least anount of my out of pocket costs & expenses -I remained thoroughly satisfied with the results. More

Great Experience! Our product specialist, Kosta, was absolutely terrific. I am now a proud owner of a Toyota Highlander! I really enjoyed the process of making a deal a Our product specialist, Kosta, was absolutely terrific. I am now a proud owner of a Toyota Highlander! I really enjoyed the process of making a deal at Metro Toyota. More

Liveliest Delegado answered all our questions Miss. Delegado took the time to show us the different cars and tell us about the different models and promotions going on. Worked with us thru the Miss. Delegado took the time to show us the different cars and tell us about the different models and promotions going on. Worked with us thru the transaction. More

"Unexpected Purchase" What started out as a service appointment for a tire rotation on my 2016 Four Runner quickly turned into a new 2018 Four Runner purchase. I simply ask What started out as a service appointment for a tire rotation on my 2016 Four Runner quickly turned into a new 2018 Four Runner purchase. I simply asked to look at a new 2018 due to the high mileage on my 2016 and I could ignore the beauty of the new 2018. Ramona is sales was very professional and was very helpful in making my purchase decision. Absolutely no pressure applied! It was a very pleasant buying experience! Thank you Ramona & Metro Toyota! More

Leased a new Camry I was in and out in two hours. Service was great. I would recommend Ken and Cap to anyoone. They were very helpful in showing me the technological asp I was in and out in two hours. Service was great. I would recommend Ken and Cap to anyoone. They were very helpful in showing me the technological aspects of the new Camry. More

Purchase of Used Vehicle We were very pleased with the service offered by Gary Capper as we were looking for a used car. He worked with us through our negotiation and did not We were very pleased with the service offered by Gary Capper as we were looking for a used car. He worked with us through our negotiation and did not pressure us into a sale. Any issues we identified with the vehicle were addressed before the purchase. I would recommend Cap and the team at Metro Toyota. More

Worth the drive from Medina, Ohio After an unpleasant, New Truck negotiation, 2 yrs. ago, with a large Medina County Toyota dealership; we purchased our, well appointed, new 2016 Taco After an unpleasant, New Truck negotiation, 2 yrs. ago, with a large Medina County Toyota dealership; we purchased our, well appointed, new 2016 Tacoma, out of state, in Monroeville, Pennsylvania. Their service dept. is excellent. Having heard that Metro Toyota was as impressive, we had Metro Toyota service a recall notice. Yesterday's scheduled maintanance appointment also was excellent. They addressed all my concerns, were pleasant and efficient. Thank you Metro Toyota. More