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Victory Toyota of Brook Park
Brook Park, OH
7,547 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,547 reviews
June 21, 2018
Maintenance check 2nd Maintenance check, was in and out within an hour, As always, the staff was polite, courteous and professional. Comfortable waiting area with bev 2nd Maintenance check, was in and out within an hour, As always, the staff was polite, courteous and professional. Comfortable waiting area with beverages available.. More
by LFCHORMANSKI
Verified CustomerEmployees Worked With
Sarah Byrne
June 20, 2018
Quick and easy experience My goal when I walked into the dealership was turn in my leased car and walk out with a new car in a relatively short period of time. I was greeted b My goal when I walked into the dealership was turn in my leased car and walk out with a new car in a relatively short period of time. I was greeted by Sam as soon as I walked in the door. He listened to what I had to say and what cars I wanted to drive. Within 20 minutes or so, I was on the road! After driving a couple of vehicles, I decided on a car and within a couple of hours - I was out the door! The finance meeting with Jeremy was a breeze and when delivered, Sam's explanation of the car's options and accessories, was in depth and complete. I had a great experience from the moment I walked into Metro Toyota until I drove away in my new C-HR! More
by Dede
June 20, 2018
Comfortable Experience Gary "Cap" Capper is a person I trust after only one meeting. I have never said that about a used car salesman in 38 years of buying cars. The folks a Gary "Cap" Capper is a person I trust after only one meeting. I have never said that about a used car salesman in 38 years of buying cars. The folks at Metro Toyota Brookpark are personable and honest. This is also the first time I have bought a used car and felt completely confident I made the right decision. Highly recommended. More
by metlfam51096
June 20, 2018
Excellent Explained everything in detail. Took time to answer all questions I had regarding the purchase and the vehicle features. Friendly and made you feel co Explained everything in detail. Took time to answer all questions I had regarding the purchase and the vehicle features. Friendly and made you feel comfortable on purchase you was about to make. More
by Ben123
Employees Worked With
Elivelisse Delgado
June 20, 2018
Very easy transaction Elivelisse was my sales rep, and she made the whole transaction process very easy for me. Everyone at the dealership was very helpful and friendly. I Elivelisse was my sales rep, and she made the whole transaction process very easy for me. Everyone at the dealership was very helpful and friendly. I also enjoyed interacting with Ken, the finance guy. More
by Hurricanedusty
Employees Worked With
Ken Proctor, Elivelisse Delgado
June 19, 2018
Needed a new bezel for door controls (windows & locks) Experience was quick and fair. It was a part that needed to be ordered. Called me when the part came in and did the work for the exact price quoted. Experience was quick and fair. It was a part that needed to be ordered. Called me when the part came in and did the work for the exact price quoted. I highly recommend Metro Toyota. More
by jasonbrennan
June 19, 2018
Great experience They are always friendly. Love this dealership.They make it very easy for my service. Not a very long wait . No high pressure sales. Thank you They are always friendly. Love this dealership.They make it very easy for my service. Not a very long wait . No high pressure sales. Thank you More
by n11180
Employees Worked With
Sarah Byrne
June 19, 2018
Great Service as always Always great service at Metro - I drive an hour to get my service done and Mike Hana always is friendly and great at keeping me updated on what needs Always great service at Metro - I drive an hour to get my service done and Mike Hana always is friendly and great at keeping me updated on what needs done and how long the wait will be. Great waiting area - never any high pressure tactics...the only place I will go for as long as possible.. More
by jmvest06
Employees Worked With
June 19, 2018
Gracias a superedgar por mi camry .. estábamos buscando un carro y nos ayudó a conseguir este Camry XLE.. Se los recomiendo a todos. Vengan a ver a superedgar .. estábamos buscando un carro y nos ayudó a conseguir este Camry XLE.. Se los recomiendo a todos. Vengan a ver a superedgar More
by Reinel
Employees Worked With
Edgar Arevalo, Miguel Rojas
June 16, 2018
was not pressured. went in looking for a,truck. came out with a C-HR. i loved it when i first saw it . Ryan was awesome. very patient. the whole process was a pleasan went in looking for a,truck. came out with a C-HR. i loved it when i first saw it . Ryan was awesome. very patient. the whole process was a pleasant experience. next time i will get my truck. More
by Celeste
