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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,551 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,551 reviews

May 18, 2018

Good service and value We have been customers for 30 years. Always great service! Talk with Barry was helpful and Pat continued that and he was very helpful with selection More

by GAILHABIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Donnelly
Jun 28, 2018 -

Victory Toyota of Brook Park responded

WOW!!! 30 years! Thank you so much for being part of the Metro family! We certainly appreciate your 5-star review! Barry, Pat & Jeremy are awesome, we're delighted you think so too! We hope you love your new car and thanks again for choosing Metro Toyota!

May 18, 2018

Service was quick and easy. Maggie was kind and helpful. She booked the appointment for my next oil change in October. I'll be back then. More

by lozdowski
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maggie Colan
Jun 27, 2018 -

Victory Toyota of Brook Park responded

Thank you for sharing your Service Department review, we appreciate your kind review. We are delighted you had a wonderful experience with Maggie, she's awesome! Thanks again and we'll see you in October.

May 18, 2018

Efficient and Effective I purchased a few cars from Metro Toyota (Brookpark, OH). One reason is because of the excellent service. They do everything on a timely basis, and More

by PETERJ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot, Sarah Byrne
Jun 27, 2018 -

Victory Toyota of Brook Park responded

WOW!!! Thanks so much for the awesome 5-star review. We know your time is valuable and are pleased we could be timely for your Service Department visit! Thanks again for choosing Metro Toyota, we appreciate you!

May 18, 2018

Smooth sailing with new car Anastasia was knowledgeable, friendly, and went out of her way to make us comfortable with new items on car. The paper work was done quickly, thank More

by meredith123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2018 -

Victory Toyota of Brook Park responded

Thank you for your kind review. Anastasia is super and we're delighted you think so too! We appreciate you taking the time to share your experience with us. Thanks again for choosing Metro Toyota!

May 17, 2018

From totaled to totally awesome I was unfortunate to be in an accident. I came to metro Toyota to get me new wheels. Ken k my sales man and Chad the manager took those Tim to get More

by Cghjr44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2018 -

Victory Toyota of Brook Park responded

We hope you love your new Tacoma!! Thanks so much for your kind review!

May 17, 2018

Grateful for the Courtesy Shuttle I had a great experience yesterday getting my car serviced at Metro Toyota. I am especially grateful to Ken, driving me to and from work. He was a p More

by BRENNAKOLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken - Courtesy Shuttle
Jun 28, 2018 -

Victory Toyota of Brook Park responded

Thanks for your kind words! The shuttle service is great and Ken is wonderful, we're glad you think so too. We appreciate you taking the time to share your Service Department/Shuttle service experience! You're awesome!

May 17, 2018

Great service, great price, EXCELLENT SALES REP I purchased an older used Toyota, and I couldn’t be happier. They were very up front and honest, and went out of their way/above and beyond to ensure More

by nNy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Jun 28, 2018 -

Victory Toyota of Brook Park responded

Thank you, thank you, thank you for your Excellent 5-star review! Cap is the man and we're happy you think so too!! We appreciate you sharing your experience with us and look forward to seeing you again! - Your Metro Toyota family

May 17, 2018

Happy with new car purchase experience I am extremely happy with car buying experience at Metro. This is the second car we got from Metro. The staffs are knowledgeable and answer all ques More

by Din2018
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Victory Toyota of Brook Park responded

Thank you for taking the time to share your Metro Toyota Sales experience with us! We appreciate your awesome review! We hope you are enjoying your new car and we are delighted to have you as part of the Metro family! Thanks again!

May 16, 2018

Never disappointed I drive out of town to work 3 weeks out of the month. Having my 13-year old Forerunner running in the best shape is paramount! I am always able to get More

by DJONES9028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma who is retired but works part time is the best also., Maggie Colan
Jun 30, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your great review! We are happy to hear of your experience with our Service Department and are thrilled we can help keep your 4Runner running so smooth! We look forward to helping you in the future.

May 16, 2018

Purchased new Toyota Great experience. Jim and the crew at Metro made the process easy and quick! The staff was friendly and focused on customer service. Thanks everyo More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2018 -

Victory Toyota of Brook Park responded

Thank you so much, Brad, for your kind words! We are happy to hear of your experience with Jim G and our Sales Department! Have a great day!

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