Victory Toyota of Brook Park

After going to two other Toyota dealerships, I hit the jackpot at Victory. Chad Higgins located the exact car and trim I was looking for. The other dealers were trying to sell me models and trims that wer jackpot at Victory. Chad Higgins located the exact car and trim I was looking for. The other dealers were trying to sell me models and trims that weren't even close to what I was looking for since they didn't want to put in the effort or time to do the on-line search. The car arrived in less than a week. When I went to pick up the car, Josh Watkins spent more than a couple of hours with me going over all details of the car in addition to demonstrating the primary features on the highway and local city driving suggestions. He was very knowledgeable and passionate with his presentation. In all my years buying new cars, I have never had anyone spend that amount of time and effort in making my buying experience a pleasure. More

There is so much to learn about the Prius Prime that I wish more items inside the car could have been demonstrated. It turned dark on our test drive and I didn’t know how to adjust the mirrors or put the wish more items inside the car could have been demonstrated. It turned dark on our test drive and I didn’t know how to adjust the mirrors or put the car in park! And I wish the extra charges they proposed could have been presented before I arrived to pick up the car. A brochure explaining the buying process and extra steps would have been nice. This is why so many people don’t want to go to a dealer. More

Fantastic service! We have purchased 4 cars from you and will definitely purchase another one and recommend you to anyone who is looking for a car. We were treated with We have purchased 4 cars from you and will definitely purchase another one and recommend you to anyone who is looking for a car. We were treated with respect and fairness! We can’t thank you enough! More

The staff is very helpful and informed. I had a great experience getting my new lease. I had a great experience getting my new lease. More

Great to work with Anthony Testa. Listened as to what I was looking for and came through for me with price, color and car. Listened as to what I was looking for and came through for me with price, color and car. More

Adam was a team player! Very patient and understanding! He took the time out to make sure it was in my budget and reliable! Very patient and understanding! He took the time out to make sure it was in my budget and reliable! More

the whole Victory Toyota dealership has a very nice enviroment , with a homey feel to the buying, selling, service experience-most employees are very friendly and put you at ease . it s different then enviroment , with a homey feel to the buying, selling, service experience-most employees are very friendly and put you at ease . it s different then other car dealerships where stress is inherent in their workforce. I highly recommed this business model , kudos to the staff! More

We were very pleased with Anthony Testa. He was easy to work with and very personable. We ended up purchasing two vehicles from him! Once our vehicles were in, he was very patient with our q He was easy to work with and very personable. We ended up purchasing two vehicles from him! Once our vehicles were in, he was very patient with our questions and walked us through all of the bells and whistles! More

Since the sell of Metro to Victory the customer service is not like it use to be. Not sure if I would sent my friends here. I have the tire protection plan and called to get an earlier appointment and th is not like it use to be. Not sure if I would sent my friends here. I have the tire protection plan and called to get an earlier appointment and the service person could have cared less if I came in today or tomorrow or never to get it repaired basically. She told me that I had an appointment scheduled and held the phone and did not offer an earlier time for service. I was use to the great service of Metro getting me in ASAP for repairs and not wanting me to drive on a tire that might not be safe to drive. After this lease is over I will be looking for a different dealership that has more of the family feel like Metro had which Victory does not seem to have. More

I bought my 2nd Rav4 from salesman Adam and could not be happier, Adam is a true professional and my guy when it comes to buying cars. happier, Adam is a true professional and my guy when it comes to buying cars. More