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Victory Toyota of Brook Park
Brook Park, OH
7,547 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,547 reviews
December 16, 2024
Since the sell of Metro to Victory the customer service is not like it use to be. Not sure if I would sent my friends here. I have the tire protection plan and called to get an earlier appointment and th is not like it use to be. Not sure if I would sent my friends here. I have the tire protection plan and called to get an earlier appointment and the service person could have cared less if I came in today or tomorrow or never to get it repaired basically. She told me that I had an appointment scheduled and held the phone and did not offer an earlier time for service. I was use to the great service of Metro getting me in ASAP for repairs and not wanting me to drive on a tire that might not be safe to drive. After this lease is over I will be looking for a different dealership that has more of the family feel like Metro had which Victory does not seem to have. More
by ITTYBITAK
Employees Worked With
December 15, 2024
I bought my 2nd Rav4 from salesman Adam and could not be happier, Adam is a true professional and my guy when it comes to buying cars. happier, Adam is a true professional and my guy when it comes to buying cars. More
by Pitt369599
Verified CustomerDecember 13, 2024
My salesman was Big Mike. He was amazing. Very knowledgeable and professional . He helped me select the perfect car for my family. The finance guy was Aaron. He was great. He was amazing. Very knowledgeable and professional . He helped me select the perfect car for my family. The finance guy was Aaron. He was great. He helped me understand the best way to help my family get into the best car for our situation. He made me feel comfortable with the process. I love Victory Toyota and have been Metro Toyota customer for over 30 years. Thank you More
by Metroforever
December 12, 2024
All staff is very knowledgeable, helpful, and patient. I am happy we stop one day there. We were guided through with passion and all information needed. Great place to buy a car from. I am happy we stop one day there. We were guided through with passion and all information needed. Great place to buy a car from. More
by ANNABURNS517
Employees Worked With
December 03, 2024
The dealership really worked with me, was patient, and made sure I left with a vehicle. made sure I left with a vehicle. More
by allyse.diehl
December 03, 2024
Brandon was great to work with and a very nice young Man. I love my new car. I love my new car. More
by 3OLDSOUL
December 02, 2024
Great dealer to work with when I bought my Tacoma. Josh did a great job showing me various vehicles (I tested the Camry and Tacoma). He let me take a test drive on my own with no pressure. They a Josh did a great job showing me various vehicles (I tested the Camry and Tacoma). He let me take a test drive on my own with no pressure. They also have a wide selection of vehicles. The buying process was also very easy. More
by jjt0465
Employees Worked With
Josh
November 23, 2024
The service was amazing ! I would recommend victory Toyota . Sam jr was amazing! He took the time to explain everything I needed to know about my new car. Such wonder service! I would recommend victory Toyota . Sam jr was amazing! He took the time to explain everything I needed to know about my new car. Such wonder service! More
by Chiky24
