Back

Victory Toyota of Brook Park

Brook Park, OH

4.8
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

Directions

By Type

Showing 7,549 reviews

April 06, 2018

Amazing! I was impressed with the salesman knowledge of the Toyota and everything went smoothly with finance. I was allowed to test drive about 3 vehicles befo More

by hyoung1193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Barbee
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Brad in our Used Car Department at Metro Toyota! No pressure here!

April 06, 2018

Pleased with the service & wait time. While pleased with service I am not a fan of the drop off & pick up area that changed from previous setup. Very pleased with actual time of service th More

by RENAE.BARLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Rupert
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your review, Renae! We are happy to hear your experience with Devin in our Service Department at Metro Toyota! Your feedback is important to us and we understand your comment regarding the pickup area. We adjusted our service drive lane to better accommodate those with ToyotaCare. In doing so, we needed to move our pickup area outside. We are always looking for ways to improve and your feedback will certainly be considered.

April 06, 2018

15,000 mie check up.Metro Toyota consisten Metro Toyota consistently provides me with quick and professionally delivered auto service so I don't have to worry about the state of health of my ca More

by Andy D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Byrne
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Andy! We are happy to hear your experience with Sarah in our Service Department at Metro Toyota! We appreciate you!

April 06, 2018

It Was A Great Experience Getting A Used Car I Was Looking F It Was Great! That's All I Have To Say! What More Do You Want! I Bought The 2015 Scion XB I Was Looking For! More

by FRANKIEG238
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Campo, Jeff Scharbach
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Frankie! We are happy to hear your experience with Jeff in our Sales Department at Metro Toyota! We appreciate you and hope you love your xB!

April 06, 2018

Oil change Would have got a tire rotated if they offered a coupon very unhappy with it had the coupon at home in mail did not go home and see mail did not know I More

by Fatcat50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
April 05, 2018

Very pleasant I was waiting quite some time and the Lady ( unaware of her name) come up to me and went and checked on the status of my car. More

by THERESACALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Theresa! We are happy to hear your experience with Dominic and our Service Department at Metro Toyota! We appreciate you!

April 05, 2018

Easy Breezy The reason for my visit was for my 2017 RAV to have it's 10,000 mile check up. As always, Metro Toyota is very professional and courteous. They pro More

by rachelsonc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Rupert
Apr 24, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Devin and our Service Department at Metro Toyota! We appreciate you!

April 05, 2018

very quick, friendly and efficient I gave the review a rating of EXCELLENT! My service representative was courteous, polite, efficient and friendly. He is an asset to Toyota. Ser More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your excellent review, Sandy! We are happy to hear your experience with Mike Hanna and our Service Department at Metro Toyota! You are most Excellent!

April 05, 2018

First check-up Greeted with a smile, gentlemen very polite. Nice area while I waited, clean & good coffee. Service did not take long, young man answered my question More

by COLE8613@roadrunner.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Do not know name of young man in service department.
Apr 24, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with our Service Department at Metro Toyota! We appreciate you!

April 05, 2018

Service on 4/4/18 Excellent service. Did not have to wait long to do service on my Camry 2017. Service Advisor, Scott was very knowledgeable about what needs to be don More

by FLORESCC1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2018 -

Victory Toyota of Brook Park responded

That's what we like to hear! Thank you very much for your kind review! We are happy to hear your experience with Scott Barrier and our Service Department at Metro Toyota! We appreciate you!

...
712
...