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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,548 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,548 reviews

March 29, 2018

I always receive excellent service! I always receive excellent service at Metro Toyota. This is what keeps me coming back. Everything is done right the first time. Everyone is polite. More

by EMERALDANDJADE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Dominic and our Service Department at Metro Toyota! We appreciate you and your continued patronage!

March 29, 2018

Service done as requested. It is a friendly environment. Good atmosphere and very clean area, if you decide to wait for your car to be serviced. More

by RANNSJUNK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Mike Hanna and our Service Department at Metro Toyota! We appreciate you!

March 28, 2018

Mike at Metro Toyota mike was very helpful and got me in the car i wanted! he got me something i could afford and didn’t try to upsell me! he was very kind and i know i wi More

by laurendejulius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Campo
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Lauren! We are happy to hear your experience with Mike Ferrett and our Used Car Sales Department at Metro Toyota! We appreciate you and hope that you love your RAV4!

March 28, 2018

The service personnel were polite and informative. The serv Personnel and service were very good. I have always been happy with my camry and have always had it serviced at Metro Toyota I have always recommen More

by FVCOLONNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Joe Rogers and our Service Department at Metro Toyota! We appreciate you and your patronage!

March 28, 2018

45,000 mile service Good people doing good work with good appointment times and a great place to sit while the work is done. This why I drive an extra 15 minutes for serv More

by DAVID MAST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, David! We are happy to hear your experience with Stephanie and our Service Department at Metro Toyota! We appreciate that you drive the extra 15 minutes as well!

March 28, 2018

AWSOME EXPERIENCE Gary "Cap" Capper was my salesman and he was very professional, very knowledgable and fun. Great Experience and AWESOME car at an AWESOME price! I hig More

by SeanToyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Gary "Cap" Capper and our Sales Department at Metro Toyota! We appreciate you!

March 27, 2018

You feel like family! Devin Rupert was Pleasant, helpful, knowledgeable. Willing to work with you to resolve issues. Waiting area large and welcoming and beverages availab More

by CHERNOWCAMILLE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Devin Rupert
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Camille! We are happy to hear your experience with Devin and our Service Department at Metro Toyota! We appreciate you!

March 27, 2018

Effortless Sam did a great job. He is knowledgeable and answered all questions asked. Pleasant experience would highly recommend to anyone looking for a new vehi More

by Trk2013
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Proctor
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Sam, Ken, and our Sales Department at Metro Toyota! We appreciate you!

March 26, 2018

Great experience. Aaron Andrews was very professional Purchased a 2016 4Runner Limited from Metro Toyota and they did an awesome job throughout the whole process. Aaron Andrews is a real pro and worked wi More

by Cleveland er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Rojas
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Aaron Andrews, Miguel Rojas, and our Used Sales Department at Metro Toyota! We appreciate you and hope that you love your 4Runner!

March 26, 2018

Oil change 2 hours for an oil change seems to be too long. I was offered a free oil change next time which was very customer friendly but it should not have com More

by matthds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dominic Theodore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for taking the time to write this review. With your feedback, we will look for ways to improve. We hope that you take advantage of your free oil change because we appreciate you!

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