Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,547 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,547 reviews
March 15, 2018
Gary Capper is the guy to see! “Cap” was outstanding to work with. Laid back, patient, no pressure. He let us take our time. He was very knowledgeable about the different models and “Cap” was outstanding to work with. Laid back, patient, no pressure. He let us take our time. He was very knowledgeable about the different models and was instrumental in us deciding on the vehicle we ended up purchasing. More
by b.rericha
Verified CustomerEmployees Worked With
Gary "CAP" Capper
March 15, 2018
Easy and Stress-Free I just dropped my car off and Joe took care of everything. My car had a recall and it was fixed and the oil change was affordable. I just dropped my car off and Joe took care of everything. My car had a recall and it was fixed and the oil change was affordable. More
by jessicanjzee
Employees Worked With
March 15, 2018
5000 mile service Quick and convenient, plus an awesome waiting area, Metro is a great place to get your Toyota serviced. Plus, you can easily schedule an appointment o Quick and convenient, plus an awesome waiting area, Metro is a great place to get your Toyota serviced. Plus, you can easily schedule an appointment online without any phone calls. More
by cs44654
Employees Worked With
March 14, 2018
Great experience I worked with Yacek and it was a pleasure to do so. He was extremely knowledge and easy to talk too. I would absolutely recommend all of my family and I worked with Yacek and it was a pleasure to do so. He was extremely knowledge and easy to talk too. I would absolutely recommend all of my family and friends to him. Chad made the trade in incredibly easy as well, which came as a relief as I have never traded a car in before. I look forward to working with them both with my next vehicle purchase! More
by Scion2014
March 14, 2018
Tacoma nueva con SuperEdgar Acabo de agarrar mi nueva Tacoma con SuperEdgar .. muy buena experiencia aquí con Edgar se los recomiendo a todos. #1 en Cleveland para autos nuevos y Acabo de agarrar mi nueva Tacoma con SuperEdgar .. muy buena experiencia aquí con Edgar se los recomiendo a todos. #1 en Cleveland para autos nuevos y usados de todas las marcas More
by Tacoma2018
Employees Worked With
Edgar Arevalo
March 14, 2018
Impeccable Customer Service Edgar helped me drive away in my dream car. He was professional, friendly, and supportive throughout the entire process. Edgar continued to follow u Edgar helped me drive away in my dream car. He was professional, friendly, and supportive throughout the entire process. Edgar continued to follow up with me even after I drove off the lot, which further impressed me. I would absolutely recommend Metro Toyota for your next vehicle purchase! More
by HeatherJindra
Employees Worked With
Edgar Arevalo
March 14, 2018
I have a good experience at the dealer Thank you to my friend Edgard because its speak Spanish and help the Spanish community and he it’s there for are people thank you Metro Toyota for hav Thank you to my friend Edgard because its speak Spanish and help the Spanish community and he it’s there for are people thank you Metro Toyota for have people to help the Spanish community More
by Francois1991
Employees Worked With
Edgar Arevalo
March 14, 2018
Great service The team at Metro Toyota did a great job and repaired the damaged mirror on the right side of my car. I damaged the mirror and the Metro Toyota team h The team at Metro Toyota did a great job and repaired the damaged mirror on the right side of my car. I damaged the mirror and the Metro Toyota team helped me to get the best replacement and they were very quick in returning my car. More
by dr-math
Employees Worked With
March 14, 2018
Excellent Service Advisor Poor Diag The service advisors are well educated within the field. The diagnostic of a problem that keeps reoccurring is unsatisfactory. Technicians need to get The service advisors are well educated within the field. The diagnostic of a problem that keeps reoccurring is unsatisfactory. Technicians need to get the problems corrected the first time. More
by JEREMY.PELLETIER17
Employees Worked With
Stephanie Talbot
March 14, 2018
Great place Always feel welcome not only for me as well as my family. Friendly and helpful!. You will get treated as part of a family. Place is neat. Always feel welcome not only for me as well as my family. Friendly and helpful!. You will get treated as part of a family. Place is neat. More
by BCS
