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Victory Toyota of Brook Park
Brook Park, OH
7,550 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,550 reviews
January 26, 2018
Friendly,efficient,comfortable I pulled into the service area and a man logged me in and directed me to Sara who processed my request. I went to the waiting area , coffee and pastry I pulled into the service area and a man logged me in and directed me to Sara who processed my request. I went to the waiting area , coffee and pastry were great. I spoke with Chad Higgins who was the reason I purchased a Toyota, super nice guy. My van was ready in the one hour that I was told. The whole experience was great. Everyone was friendly. The pace was spotless and comfortable. More
by BRINGMAN15
Verified CustomerEmployees Worked With
Sarah Byrne
January 25, 2018
Edgard is a great person. He is trustworthy. You choose your vehicle from the great selection of certified preowned cars. You test drive the vehicle of your choosing and you sign the papers. Is t You choose your vehicle from the great selection of certified preowned cars. You test drive the vehicle of your choosing and you sign the papers. Is that simple. Of course, Edgard will answer all your questions. He even gave us a tutorial in how to set our digital radio. More
by JoeMo
Employees Worked With
Dan Schneider, Edgar Arevalo, Darlene Lambert, Maggie Colan
January 25, 2018
Best service ever Professional friendly staff, issue resolved promptly, I would definitely return for any other needs. The car wash after service was a much appreciated Professional friendly staff, issue resolved promptly, I would definitely return for any other needs. The car wash after service was a much appreciated and unexpected touch More
by CNEAL67
January 25, 2018
Overall service was good. Overall I had a good exp. Miner issue. Was able to give needed info to address another problem. The other service member may need to have additional Overall I had a good exp. Miner issue. Was able to give needed info to address another problem. The other service member may need to have additional training on all the new cars special features. such as how the camera, navigation systems works. Not able to answer a couple basic questions about the navigation system. How to stop using before arriving at your destination. More
by KMACON0
Employees Worked With
January 25, 2018
Efficient, quick service with a great customer experience. I was able to be in and out of the service center within one hour with no trouble - Mike was great to work with, very knowledgeable and personable. I was able to be in and out of the service center within one hour with no trouble - Mike was great to work with, very knowledgeable and personable. More
by kdowning0
Employees Worked With
January 25, 2018
Always quality service. Great service in a timely manner and I always know that the service recommended is needed. I have recommended my family to Metro and they have purcha Great service in a timely manner and I always know that the service recommended is needed. I have recommended my family to Metro and they have purchased a car from Metro. More
by TERRYRUGS7175
Employees Worked With
January 25, 2018
Apps help Great help and time accomodation; good explanation to questions; excellent reminders and follow ups; eager to please customers and provide the best so Great help and time accomodation; good explanation to questions; excellent reminders and follow ups; eager to please customers and provide the best solutions the service department has. More
by GBAAKLINI
January 25, 2018
Another GREAT expierience! This 4Runner marks our fourth purchase of a new Toyota @ Metro and it just keeps getting better! ... Always a super pleasant buying experience for bot This 4Runner marks our fourth purchase of a new Toyota @ Metro and it just keeps getting better! ... Always a super pleasant buying experience for both my wife and I. A+ sales, finance, service and management! ... Thanks again JEREMY, CHAD, BARRY and the rest of the team for another great buy. More
by E&C
January 25, 2018
awesome cars and great service! Ramona was awesome, so helpful. At first I was nervous buying my new Corolla, but I soon found out that it was such a simple process. She helped me wi Ramona was awesome, so helpful. At first I was nervous buying my new Corolla, but I soon found out that it was such a simple process. She helped me with the best terms and finacing that i went back and bought a 2nd car from her for my son. Would highly recommend Ramona at Metro. More
by hlwright17
January 25, 2018
good experience prompt, good service. checked in, in a timely manner. Scott was very professional... everything went well. Set up future visit. Everything was han prompt, good service. checked in, in a timely manner. Scott was very professional... everything went well. Set up future visit. Everything was handled on time and a professional manner. More
by jp-44
Employees Worked With
