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Victory Toyota of Brook Park
Brook Park, OH
7,550 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,550 reviews
January 24, 2018
Great dealership This is my second car I've leased from them. Their customer service has always been top notch & they give you a fair price for your car. This is my second car I've leased from them. Their customer service has always been top notch & they give you a fair price for your car. More
by Kelly Levicky
January 24, 2018
Good coffee ☕️ My wait was not long, I feel like I’m told what needs to be addressed and what is fine at the time of service. My wait was not long, I feel like I’m told what needs to be addressed and what is fine at the time of service. More
by Gypsy1026
Verified CustomerEmployees Worked With
Don’t remember
January 24, 2018
Outstanding service I was in need of a car and Jim Campo helped me find the right car and a bank that would work with my credit history. He did an excellent job of findi I was in need of a car and Jim Campo helped me find the right car and a bank that would work with my credit history. He did an excellent job of finding a bank to finance my car and getting my payment right where I needed it to be. The paperwork was all ready to be signed when I got there so it was a very quick process and efficient. Everything was explained to me about my new car by Gary “Cap” Capper. Overall best car buying experience I’ve ever had. More
by Missaj714
Employees Worked With
Gary "CAP" Capper, Jim Campo
January 24, 2018
Great service as always I drive an hour to get all my service done at Metro. Very friendly and let you know if something needs work done without pressuring you. Work was done I drive an hour to get all my service done at Metro. Very friendly and let you know if something needs work done without pressuring you. Work was done quicker and under cost quote I was given. Always excellent service More
by jmvest06
Employees Worked With
January 24, 2018
Our car buying experience was quick and easy! Aaron was very easy to work with. We got the car we wanted at the price that worked for us and everything was so simple. Aaron was very easy to work with. We got the car we wanted at the price that worked for us and everything was so simple. More
by KBeichler
Employees Worked With
January 24, 2018
GREAT EXPERIENCE VERY FRIENDLY, GREAT SERVICE DEPARTMENT, TRUSTWORTHY MECHANICS, WILL ONLY TELL YOU WHAT YOU NEED, OR WHAT IS UPCOMING FOR ATTENTION, VERY HAPPY WITH M VERY FRIENDLY, GREAT SERVICE DEPARTMENT, TRUSTWORTHY MECHANICS, WILL ONLY TELL YOU WHAT YOU NEED, OR WHAT IS UPCOMING FOR ATTENTION, VERY HAPPY WITH METRO TOYOTA , THANKYOU More
by 34036st
Employees Worked With
Stephanie Talbot
January 24, 2018
Professional and quick. We took our 2011 Toyota Camry in for an oil change. Thank goodness we did. It needed a new battery. No issues with this car. It only has 14,000 mil We took our 2011 Toyota Camry in for an oil change. Thank goodness we did. It needed a new battery. No issues with this car. It only has 14,000 miles. Practical good car. We would definitely go here again. The service people there give us great peace of mind. They check everything. Pleasant and efficient!! We depend on them to keep us safe. Great people!! More
by Mckrell
Employees Worked With
Other Employees :
Maggie Colan, Stephanie Talbot, Devin Rupert, Sarah Byrne
January 24, 2018
Easy 1-2-3 Toyota makes a great car but it is the experience that Metro and Robert Saponari provide that makes the whole experience outstanding. Now on my 4th Toyota makes a great car but it is the experience that Metro and Robert Saponari provide that makes the whole experience outstanding. Now on my 4th RAV4 from Metro, Robert has made all of these transactions seamless and stress free; Always Honest with an answer to any question, or willing to find the correct answer. NO BS. Easy to deal with, Approachable, understanding, with empathy and honest response. Almost makes you wonder if you are really buying a car. More
by CHUCKBREWER
Employees Worked With
Robert Saponari
January 24, 2018
Great repair experience Dominic was my customer rep and he was very efficient and knowledgeable regarding my repair. As I waited in the waiting area he came out a number of Dominic was my customer rep and he was very efficient and knowledgeable regarding my repair. As I waited in the waiting area he came out a number of times to speak with other people he was helping. Each time he was courteous and has great communication skills. I observed other customer service reps also and they too were very efficient and also had great communication skills. I deeply appreciate having the repair explained to me in terms that are easy to understand.. This is the first Toyota I have owned, purchased at Metro Toyota and it will not be the last Toyota I will own. More
by GB
Employees Worked With
January 24, 2018
Service Dept Everyone was very friendly and knowledgeable in the service dept. I had to be shuttled to work and the gentleman taking me there was so pleasant. Everyone was very friendly and knowledgeable in the service dept. I had to be shuttled to work and the gentleman taking me there was so pleasant. More
by Michele
Employees Worked With
