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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,553 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,553 reviews

April 03, 2023

It’s very pleasant to arrive at. The staff get right down to business. Never had a bad experience. More

by AKING824
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

April 03, 2023

Tony O. And Ryan are amazing! They made this experience fun and not overwhelming! I appreciate all the help and love my new ride!!! More

by AMBER_MARIE1221
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Apr 05, 2023 -

Victory Toyota of Brook Park responded

Amber, That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

April 03, 2023

Metro Toyota doesn’t believe in dealer markups, despite the high demand for their vehicles. They go above and beyond in making the process of buying a new vehicle simple. If there are hang ups, they provid More

by DIRKKROG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Apr 05, 2023 -

Victory Toyota of Brook Park responded

Dirk, Thank you for the business. We are happy to hear that you had a 5 star experience. Brandon will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

April 02, 2023

Great sales person! So far so good. I’ll see how it goes when I need service. More

by jonathan55
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Victory Toyota of Brook Park responded

Hello Jonathan , we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 01, 2023

It was a very good experience with my Toyota corolla the staff were very kind and helpful More

by Sonndy07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Apr 01, 2023 -

Sonndy07 responded

Tks for all your help on my Toyota corolla

Apr 05, 2023 -

Victory Toyota of Brook Park responded

Hello! Thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

April 01, 2023

Ken is the reason I chose this dealership. Easy process, clear and honest. I'll come back. More

by Alex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

Victory Toyota of Brook Park responded

Alex, We agree Ken is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota. Please stop by and say hello when you are in for the complimentary Toyota Care maintenance.

April 01, 2023

Buying the car went smoothly and quickly. I wish the 2023 Toyota Corolla would have been available More

by MKRAJEVIC74
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Apr 01, 2023 -

Victory Toyota of Brook Park responded

Congratulations on your car! We’re happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Ramona to give you a hand!

March 31, 2023

Friendly and willing to work with me. Very helpful. Felt very welcomed. Helped me find exactly what i was looking for. More

by Kchristian881
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

March 31, 2023

Michael Ferret was informative, and worked quick and was very detail oriented. Entire team worked hard to complete my purchase More

by timothybenedict91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

Victory Toyota of Brook Park responded

Timothy, What an outstanding review! Mike and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

March 31, 2023

Have done business with Toyota for many years and have always had a good experience. This time was no different. Anastasia was delightful and most knowledgeable. A joy to deal with. More

by gramzrox5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

Victory Toyota of Brook Park responded

Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicle purchases. We agree Anastasia is fantastic! We hope to see you again in the future and please enjoy your new Toyota!

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