Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews of Victory Toyota of Brook Park - Service Center
Usual excellent service Friendly professional employees, great service, repairs & work you can depend on . Service is always on time. I especially appreciate my car being was Friendly professional employees, great service, repairs & work you can depend on . Service is always on time. I especially appreciate my car being washed. Maggie is an excellent person to work with. More
Great! I have nothing bad to say . The waiting area is nice. The employees are very nice. I do see that there is a lot of turnover. I used to see some I have nothing bad to say . The waiting area is nice. The employees are very nice. I do see that there is a lot of turnover. I used to see some of the same people. But the training of new staff is good because I leave with the feeling that I received quality service. More
Service after a year. Service department is both honest and helpful. They explain everything not like a gmc dealership in Medina. Great people great place. The only dealers Service department is both honest and helpful. They explain everything not like a gmc dealership in Medina. Great people great place. The only dealership that I would every go to. More
Wait time Waiting an 1 hour and 20 minutes to get your tires rotated and fluids checked seems like a long time when you have an appointment. Waiting an 1 hour and 20 minutes to get your tires rotated and fluids checked seems like a long time when you have an appointment. More
New battery I did not have an appointment. But needed a new battery. The service manager squeezed me in on a busy Saturday so thankful as that is my only car I did not have an appointment. But needed a new battery. The service manager squeezed me in on a busy Saturday so thankful as that is my only car. More
exemplary as usual! Courteous, convenient, professional. That about sums it up. Oh and I got a chance to tell the Boss I liked his 50th Year Anniversary commercial Courteous, convenient, professional. That about sums it up. Oh and I got a chance to tell the Boss I liked his 50th Year Anniversary commercial More
The Best Dealership Keeps Getting Better From the time I made the appointment at Metro, I was impressed. I called and made the appointment I wanted very quickly. When I arrived there were e From the time I made the appointment at Metro, I was impressed. I called and made the appointment I wanted very quickly. When I arrived there were employees waiting to begin to service my car. Joe Rogers inquired what the problems were and said they would be examined. After a little while Joe told me what the mechanic recommended and without adding any pressure, listened to what I had to say. Everything was repaired quickly and professionally. The Camry is running very smoothly. This is the service that I have come to expect at Metro. I just can't say enough about how helpful every employee is at Metro. Keep up the good work! More
Unfinished service. The front hood roof was left open, which I did not realize until driving down highway. The warning oil light was not turned off. Little things- make The front hood roof was left open, which I did not realize until driving down highway. The warning oil light was not turned off. Little things- makes me wonder what else was not done? More
Great job! Thanks for a smooth service appointment! I found out that I may not have needed one of the filters I was charged for, but overall I’m happy. Thanks for a smooth service appointment! I found out that I may not have needed one of the filters I was charged for, but overall I’m happy. More
Great service Quick and fast service. Was please with the second service on my Tacoma. I had no question since everything was explain in great detail. Will be back. Quick and fast service. Was please with the second service on my Tacoma. I had no question since everything was explain in great detail. Will be back. More