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Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,993 Reviews of Victory Toyota of Brook Park - Service Center
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September 03, 2019
Great dealer to work with Great service Maggie is very good st what she does I always go to her for that reason will keep going back for the great job Great service Maggie is very good st what she does I always go to her for that reason will keep going back for the great job More
by JBIERMAN1
Verified CustomerEmployees Worked With
Other Employees :
Maggie Colan, Sarah Byrne, Billy Delancey, Matt DeCapua
September 02, 2019
Trade and buy I really like working with metro Toyota. They have been up front and honest. I drive their for service even though I have a dealer 10 min away becaus I really like working with metro Toyota. They have been up front and honest. I drive their for service even though I have a dealer 10 min away because of their honesty. When I was thinking of buying a new vehicle a looking at another make, I chose to go back because of my experience with metro Toyota and Gary capper. I took my car in for service and left with a new vehicle that day. More
by KELBOWLERROG
September 01, 2019
The Best of the Best I was able to bring my car in on my time even when they were extremely busy. I always get excellent service and a full explanation I can understand. I was able to bring my car in on my time even when they were extremely busy. I always get excellent service and a full explanation I can understand. More
by MRYORT7
Employees Worked With
I'm sorry I did not look at names.
August 28, 2019
disapointed over two hours spent waiting, service adviser did not listen to what I was telling him.I Had to come back right away because the problem still existed over two hours spent waiting, service adviser did not listen to what I was telling him.I Had to come back right away because the problem still existed Dan brady from service came and took a ride with me and found the problem. I felt the service adviser tried to rush me through. More
by MIKEROHO
August 26, 2019
Highlander I had to go into the dealership to get a screw removed from my tire. Service was very efficient and friendly. They were able to patch the tire instead I had to go into the dealership to get a screw removed from my tire. Service was very efficient and friendly. They were able to patch the tire instead of replacing it. More
by Beck
Employees Worked With
Gary "CAP" Capper
August 25, 2019
Oil Change Every time I bring my car in for service I have a great experience. Joe Rogers usually helps me and he is always kind and professional. He explains wh Every time I bring my car in for service I have a great experience. Joe Rogers usually helps me and he is always kind and professional. He explains what needs to be done to my car without trying to sell me on things that I don't need which I really appreciate. More
by B.Grace
Employees Worked With
August 23, 2019
quick and kind service I called for an appointment and got one the next day. The courtesy driver, Ken Jacobs, was so kind and friendly which made it easy to leave the car I called for an appointment and got one the next day. The courtesy driver, Ken Jacobs, was so kind and friendly which made it easy to leave the car and be taken home and picked up when the car was ready along with a car wash. It was a pleasure to drive it home. More
by AUDREYARK
Employees Worked With
August 19, 2019
Best Service We have purchased five vehicles at Metro Toyota and always have our service for these vehicles at Meteo Toyota. Scott has always been our service adv We have purchased five vehicles at Metro Toyota and always have our service for these vehicles at Meteo Toyota. Scott has always been our service advisor and he is excellent. He always explains everything regarding our vehicles’ service needs. More
by MUIMAL96
Employees Worked With
August 18, 2019
No rotation I came in for service, and they did not rotate the tires. This was supposed to be included. They did not inform me of this until the car was already p I came in for service, and they did not rotate the tires. This was supposed to be included. They did not inform me of this until the car was already pulled out, and they sent me on my way. More
by Cle.guy
Employees Worked With
Other Employees :
Maggie Colan, Sarah Byrne
August 15, 2019
Jump for Joy! I am a single mature woman and I appreciate the care they give to my car. My worst fear is getting stuck on the highway and my car doesn't work. It I am a single mature woman and I appreciate the care they give to my car. My worst fear is getting stuck on the highway and my car doesn't work. It's never happened and I don't think it ever will. Thank you to the gentlemen and ladies who keep my care working safely! More
by Toyota Tootsie
Employees Worked With
I can't remember their names - only smiling faces.
