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Victory Toyota of Brook Park - Service Center

Brook Park, OH

4.6
1,988 Reviews

1,988 Reviews of Victory Toyota of Brook Park - Service Center

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January 23, 2018

20k mile check-up. I was disappointed that I couldn't get the car wash. I was leaving for vacation the next day and it was horrible. They said it was too cold. More

by LJANSON4522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm not sure of any of the associates names. They were all friendly.
Feb 13, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with our Service Department! We owe you a car wash!! We appreciate you!

January 22, 2018

Very satidfied with the service and the price . Was very satisfied with the service that i recieved today.t hey fixed the problem and also checked my fluid levels and tires and the wait timewas very More

by RAYLIN1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maggie Colan
January 22, 2018

Efficient !! This is the best service department in the area. It is run very efficiently. The people are very easy to work with and they know what they are doing More

by HHOCM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Jun 21, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your amazing review of our Service Department. We appreciate your kind words and are pleased you had a wonderful experience! Thank you for choosing Metro Toyota.

January 22, 2018

1200 mile check I reserved the time online. When I showed up and pulled in a young man came and checked me in and another took my car back for service. Waited 45 minu More

by cbaranovic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scharbach
January 22, 2018

Transmission replacement Everything went smoothly with Metro Toyota service from the rental car to the actual service. They took care of the issue immediately, and it was muc More

by BORZIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 22, 2018

Service Excellent service and help answering questions. The waiting time was what they said it was going to be. It was even sooner than they said it was. More

by WLUGINBILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Holiday
January 22, 2018

Great Service - Just bought car I just bought my car used from Metro Toyota. I had the combination meter go out. About a $700 fix. Metro did not have to do anything since it was b More

by lylecampbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper
January 22, 2018

Fast service with a smile Metro Toyota is always fast and quality service. I can always rely on them to make sure my car is safe and maintained properly. The staff is always fr More

by JESSICAPANTER920
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2018

Quick Service Quick and friendly service. Answered all my questions thoroughly. Friendly and helpful staff. Ramona very helpful answering questions about 2018 vehi More

by brigettalennox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember service person's name
January 22, 2018

Continuing excellent, ontime service Service rendered during the time we owned our First Toyota is what brought us back for 2 more Toyota’s. From being ontime, fresh coffee and excellent More

by kack4_larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maggie Colan, Sarah Byrne