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Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,993 Reviews of Victory Toyota of Brook Park - Service Center
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March 21, 2023
You guys take care of everyone with a smile. I truly appreciate that, thank you I truly appreciate that, thank you More
by wilberts812
Verified Customer
March 21, 2023
Very clearly stated not to refill wiper fluid. Guess what, they didn’t listen. Surprise surprise. Summit Toyota does much better work at a MUCH better price. Very expensive here. Guess what, they didn’t listen. Surprise surprise. Summit Toyota does much better work at a MUCH better price. Very expensive here. More
by tigeraci
Employees Worked With
March 20, 2023
In this day and age, it is hard to find reputable service departments. I have been dealing with Metro for about seven years now starting when my old Tacoma was ten years old. Joe Rogers and the rest of the departments. I have been dealing with Metro for about seven years now starting when my old Tacoma was ten years old. Joe Rogers and the rest of the service writers have always dealt nothing but integrity in their dealings with me, even when it was time to let go of my 17 year old Tacoma due to rust through in the frame last year in July 2022. Sam Ibrahim is the best! He helped me find my new Tacoma in Army Green with the features and add-ons that I wanted, including a lift kit that sets it apart from the rest of the trucks out there! More
by The Green Hornet
March 20, 2023
Waiting room was nice, although the fish seemed hungry. I wish b you had a bigger sample of new cars to look at. I wish b you had a bigger sample of new cars to look at. More
by SEASTONE68
Employees Worked With
March 20, 2023
Good experience. Transmission fluid exchange. My neighbor suggested using Metro for service. Been buying parts there for years. Recommend Metro Toyota for service. Transmission fluid exchange. My neighbor suggested using Metro for service. Been buying parts there for years. Recommend Metro Toyota for service. More
by TEEBIRO
Employees Worked With
March 20, 2023
All employees were very professional. I was in and out quickly. It was my first time there and it was a good experience. I was in and out quickly. It was my first time there and it was a good experience. More
by aabranovich
March 20, 2023
Surprised that my oil wasn’t changed for my 10,000 mile service. Friendly greeting pulling into the setvice garage was much appreciated! Smiles mean alot! service. Friendly greeting pulling into the setvice garage was much appreciated! Smiles mean alot! More
by MVINCEN50
Employees Worked With
Unsure of name of Service Desk person who checked me in, but he was very personable & kind.
March 19, 2023
Excellent service department. Joe Rogers was very helpful. I would definitely recommend this service department. Joe Rogers was very helpful. I would definitely recommend this service department. More
by mjkostel
Employees Worked With
March 18, 2023
This dealership is one of those very honest and upfront dealerships out there that are hard to find. No markups or any deceptive tactics that other dealerships use. I like this place. dealerships out there that are hard to find. No markups or any deceptive tactics that other dealerships use. I like this place. More
by Mykh
March 18, 2023
Always Professional, always very kind, always honest and always very thorough. I Recommend them always. always very thorough. I Recommend them always. More
by misskaryn964
