Victory Toyota of St. Louis

I bought a brand new 2026 Toyota Camry with no miles had it for one month started hearing rattling noise. Took it back they say they found the problem supposedly removing the top headliner. It’s been 2 week it for one month started hearing rattling noise. Took it back they say they found the problem supposedly removing the top headliner. It’s been 2 weeks and my car still in their service area. It’s hard to get an answer what’s going on with the car. They said they have to order a part. It’s been 2 weeks without my car. I haven’t even got to enjoy it! On top of that I had to pay my first car note on it last week. I’m so mad!!! 😡 I being calling calling and calling leaving messages no one calling me back. Spoke with the sales manager Mike he has no clue what’s going said he was going to find out and call me back. Called again asked to speak with my sales person Josh. Still no one calling me back! Not sure what else to do but go up there!! 🤬 More

Courteous, friendly & professional. Work was satisfactory explained to me both before and after service. Good job! Work was satisfactory explained to me both before and after service. Good job! More

Never before bought a new car. And, never bought a used car from a dealer.,,,Always bought by-owner cars. So.... Have nothing to compare this experience with. And, never bought a used car from a dealer.,,,Always bought by-owner cars. So.... Have nothing to compare this experience with. More

Super Amazing People. Everyone is so friendly. Awesome Customer service. Great people over all. Awesome experience. Everyone is so friendly. Awesome Customer service. Great people over all. Awesome experience. More

I am giving this review because once I got my car in to have the work done it was very professional. Getting there however, was not easy. I had an issue with the infotainment system and when I went in th have the work done it was very professional. Getting there however, was not easy. I had an issue with the infotainment system and when I went in the first time they found no issues and I went home. The infotainment system would sometimes not come on, even though the car was running. Very frustrating on a 2025 Toyota Corolla. The first time I took it in I was given a number to Customer Care to call because "corporate" would fight having the infotainment system replaced. I called complete xx on that. Anyway, after it happened again I took it back and was told that the part had been ordered. It had not. Multiple calls to the technician, never returned by the way, filling out the form on the website and finally a text message asking what the status was I finally got a reply back. It was like pulling teeth and it shouldn't have been. Very frustrated with my overall visit. The only reason I'm giving them 5 stars is that once they got it they finally fixed it. I'm hoping that the next time I have to visit it's just for an oil change. More

I've been coming to the same dealer for 19 years always have a great experience. Matt is the best. have a great experience. Matt is the best. More

David was very helpful and went beyond to help. He worked with me to find the right truck and a price i could handle. He worked with me to find the right truck and a price i could handle. More

Well pleased with the service. The workers are very nice. So far they are good about fixing the problem without much delay. The workers are very nice. So far they are good about fixing the problem without much delay. More

The service technicians were courteous and prompt. The work was completed timely. The cost - even though covered by an extended warranty - seemed exorbitant. The work was completed timely. The cost - even though covered by an extended warranty - seemed exorbitant. More

Fantastic All i can say is the technician was extremely helpful with everything And the nice young lady that set up our loaner car couldn't have been more professional helpful with everything And the nice young lady that set up our loaner car couldn't have been more professional More