Village Toyota

Misleading dealership I had a wonderful car buying experience with this dealership, but I’ve learned that once they get you in a vehicle that’s where the outstanding custom I had a wonderful car buying experience with this dealership, but I’ve learned that once they get you in a vehicle that’s where the outstanding customer service ends. I was told that my vehicle came with 2 years free maintenance and when it was time for my first oil change I was told that maintenance was not covered. I have also been told multiple times that the manager would look into it and have not heard anything else. Additionally, when I purchased my vehicle in January it only came with one key and was told by the sales person that he would get me another key. Now, it is April, still no key and was told to come up to the dealership when the key guy is there. I went to the dealership and after waiting 30 minutes I am told he doesn’t have my kind of key on his truck and that he will call me when he has it. I am disappointed that the customer service does not extend after you purchase a vehicle and very dissatisfied with how this has turned out. I highly doubt, that I would return in the future or recommend anyone to purchase from there. More

Absolutely! We travel an hour to take our business here. We had the most comprehensive and enjoyable experience possible at the dealership when leasing a new Cadillac. Corey was spectacular! He was thorough We had the most comprehensive and enjoyable experience possible at the dealership when leasing a new Cadillac. Corey was spectacular! He was thorough, dependable, trustworthy, and honest. I certainly hope he remains in his position until our next lease is due in 2022! While researching possible lease options, we had a 2007 xxx serviced. We've been dealing with Debbie for 17 years and her demeanor, organizational skills, and ability to complete our interaction remains consistently stellar. In addition, Paul efficiently assisted us with navigating the financial hurdles with this endeavor; Heather helped with changing our insurance to a less costly option. More

Great Experience!!!! I travel an hour to come to this dealer. I have a Toyota dealer much closer but I choose to drive here to purchase and /or service my vehicle. They of I travel an hour to come to this dealer. I have a Toyota dealer much closer but I choose to drive here to purchase and /or service my vehicle. They offer great deals to buy and follow it with great friendly service. What more can you ask for???? More

Great salesperson Friendly, knowledgeable salesperson. Anna Maria is so helpful. She went above and beyond! This is where I will tell all my friends to go when looking Friendly, knowledgeable salesperson. Anna Maria is so helpful. She went above and beyond! This is where I will tell all my friends to go when looking to buy a new car! More

2017 RAV4 XLE purchase Jesse handled my inquiries quickly, provided information requested in a timely manner & listened to what I wanted. Listening is key. Never felt hassle Jesse handled my inquiries quickly, provided information requested in a timely manner & listened to what I wanted. Listening is key. Never felt hassled, Jesse was very knowledgeable about the vehicle. More

terrible Very disappointed with Village Cadillac and Toyota. I had an 11:00 appointment and at 12:00 my truck still sat on the lot waiting for servicing. I Very disappointed with Village Cadillac and Toyota. I had an 11:00 appointment and at 12:00 my truck still sat on the lot waiting for servicing. I got back my keys and left. Never got an apology for my inconvenience. More

Excellent Service I came in for a flat tire that i got when I hit a pot hole. They replaced it free of charge, no questions asked. I came in for a flat tire that i got when I hit a pot hole. They replaced it free of charge, no questions asked. More

Always great service! Courteous service, clean, comfortable waiting area and convenient. Have always been pleased with the service at Village Toyota and would not hesitate Courteous service, clean, comfortable waiting area and convenient. Have always been pleased with the service at Village Toyota and would not hesitate to buy another car at that dealership in the future. But Toyota's are known for longevity and I plan to keep my Camry for many years. More

poorest communicater ever. this has to due tih a persons li Schedule an airbag replacement for the second time. They said they had the part but when we got there the part was no correct. THEY SHOULD HAVE CHEC Schedule an airbag replacement for the second time. They said they had the part but when we got there the part was no correct. THEY SHOULD HAVE CHECKED TO MAKE SURE THE PART WAS CORRECT BEFORE WE GOT THERE. They said months ago they would call for the next appointment in a few days. THEY STILL HAVE NOT CALLED _Please post this to all your customers More

Happy Car Quick, friendly, efficient service! Debby takes the stress out of what could be a very stressful experience. My car is happy, so I am happy too! Quick, friendly, efficient service! Debby takes the stress out of what could be a very stressful experience. My car is happy, so I am happy too! More