Villages Subaru - Service Center

Truly exceptional level of service, will be a repeat customer for future service and repairs. customer for future service and repairs. More

We received excellent service. The only complaint is that there was no confirmation text, call, or email regarding our appointment date and time. Our service advisor was Summer, an The only complaint is that there was no confirmation text, call, or email regarding our appointment date and time. Our service advisor was Summer, and she was excellent, and anticipated our needs and had a loaner car ready for us as promised. And a big shout out to whoever washes the cars because they did a great job! Our car was spic and span when I picked it up More

The service was exceptional, including frequent communication about the status. Further the video of the recheck was amazing. communication about the status. Further the video of the recheck was amazing. More

Service department is great. Always on schedule and keeps updated. Always has drinks & snacks available. Thank you Always on schedule and keeps updated. Always has drinks & snacks available. Thank you More

They have great customer service and a lounge to wait in that is comfortable and full of drinks and snacks that is comfortable and full of drinks and snacks More

Was a better experience this time. Still never received the refund that I was promised. Still never received the refund that I was promised. More

I accompanied my mother during her purchase of a 2025 Crosstrek Limited. Adam Peters was a wonderful sales rep. He took time to show her all the features of the vehicle and went above and beyond helpi Crosstrek Limited. Adam Peters was a wonderful sales rep. He took time to show her all the features of the vehicle and went above and beyond helping program her multimedia screen with proper choices. The trade in went smoothly as did our interactions with Katie in the Finance office. Thank you Villages Subaru for a great customer service experience. The only thing I would like to see is more offerings in the waiting room for snacks 😁 More

To small of a waiting room. No food or donuts. Just popcorn. Really. Need some magazines or other reading material. Just there for oil change and oil filter and tire rotation. No food or donuts. Just popcorn. Really. Need some magazines or other reading material. Just there for oil change and oil filter and tire rotation. Didn't take to long. More

Everyone in the service department is helpful, knowledgeable and friendly. I feel very confident in their workmanship. And, they are efficient. knowledgeable and friendly. I feel very confident in their workmanship. And, they are efficient. More

I enjoy the top notch service given each time I go in for a service. Starting with the receptionist to the mechanics and thanks also to the car washing service and vacuum each time. a service. Starting with the receptionist to the mechanics and thanks also to the car washing service and vacuum each time. More