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Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
1,369 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 1,369 reviews

July 19, 2026

Fast service, in and out. Friendly and helpful staff when I was there. Will definitely return More

by Joshua R.
Recommend Dealer
Yes
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Jul 22, 2026 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 15, 2026

I had to call and check on my part but once in to be repaired was hreat More

by ARGNTASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha DiPrima
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Jul 22, 2026 -

Vision Buick GMC responded

Thank you for taking the time to provide us with this feedback.

July 15, 2026

I had no appointment but they got me right in and fixed the problem Very helpful More

by Daniellasnick73
Recommend Dealer
Yes
Employees Worked With
Donna
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Jul 15, 2026 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 15, 2026

The communication throughout this process has been poor. My car isn’t even four months old, and I’m already experiencing electrical issues. On top of that, my original vehicle was sold, and I was then prese More

by RAVENRODRIGUEZ1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pamela Farr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Heister
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Bielicki
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Garnish, Maria Huley
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Jul 15, 2026 -

Vision Buick GMC responded

Thank you for bringing this to our attention, Raven. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

July 14, 2026

Took 2 times to figure out that my car did not have the feature described in the manual. The second visit explained everything Only problem I have is since buying the car 3 weeks ago I have received 4 lett More

by RICKMONDO
Recommend Dealer
Yes
Employees Worked With
Jeremy Garnish, Jeremy Garnish
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Jul 15, 2026 -

Vision Buick GMC responded

Thank you for taking the time to provide us with this feedback.

July 14, 2026

Ver good service and communication. Job done in a timely manner. I would recommend vision GMC More

by Jacques.couture2019
Recommend Dealer
Yes
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Jul 14, 2026 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 14, 2026

I went in for an inspection. The staff was very professional. I was done within one hour. More

by CONNIEMNIC
Recommend Dealer
Yes
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Jul 14, 2026 -

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 13, 2026

very helpful especially with things on the car that I don't understand I'm pleased at this past visit More

by DONNAPOGUE52
Recommend Dealer
Yes
Employees Worked With
Donna
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Jul 14, 2026 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 11, 2026

The service was thorough and quick. I was treated very well. I was kept informed of my service progress. More

by HALEYM2
Recommend Dealer
Yes
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Jul 14, 2026 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 11, 2026

Messed up vin on insurance lied about new brakes and tires. I was not impressed More

by SCOTT@ALLAROUNDGUYS.COM
Recommend Dealer
No
Employees Worked With
Sales guy was Jake
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Jul 14, 2026 -

Vision Buick GMC responded

Scott. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.

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