Back

Vision Buick GMC

Rochester, NY

4.1
1,410 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
Contact Dealership

800 Panorama Trail South

Rochester, NY

14625

Directions

By Type

Showing 1,410 reviews

September 11, 2026

I've never seen such corruption in my life. How can a dealership function at a level of literally lie, hold records back from customers, claim extremely used cars are new. True they have a grea More

by RELICENTERPRIZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Farina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Hardy
Sep 11, 2026 -

Vision Buick GMC responded

We regret the experience you've described and appreciate your feedback. Please feel free to email us at socialNYRG@visionauto.com with your contact information and a manager will reach out to you directly to address your concerns and reinforce our commitment to transparency and reliability.

September 09, 2026

Got to my car without any weight I didn't have to wait very long very congenial and thorough More

by Lmeek63
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 10, 2026 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 05, 2026

Fast & gave me some tips I've been confused about the tech stuff. No manual More

by SHARI43
Recommend Dealer
Yes
Sep 09, 2026 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 05, 2026

Got me right in for an oil change before my trip. Always friendly and great experience working with Chad. More

by Joshua R.
Recommend Dealer
Yes
Employees Worked With
Chad
Sep 09, 2026 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 04, 2026

I bought a car in January and have had nothing but problems. A new radiator, a new water pump, bad tail light, heated seats that only work intermittently, backup camera doesn't work, can't connect to More

by Limadi620
Recommend Dealer
No
Sep 04, 2026 -

Vision Buick GMC responded

We're sorry for the problems you've experienced with your vehicle. Please feel free to email us at socialNYRG@visionauto.com with your contact information so we can address your concerns directly. We strive for transparency and quality in our service.

September 04, 2026

I always get quality service and I like the fact that they video what's going on with my vehicle. I like that they explain any other services I might be needing next. More

by DANKOSUSAN
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Sep 04, 2026 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 03, 2026

Simple fast and easy. The service advisor was efficient as well. Thank you and well done! More

by mpennella17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 01, 2026

Great experience, great service, prompt and professional, would always recommend this team! This dealership is the best! More

by markshaun.williams
Recommend Dealer
Yes
Employees Worked With
Kathryn
Sep 01, 2026 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 29, 2026

I am very grateful to Scott and the team for helping me correct some issues. More

by mmmcun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Pappert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Couture
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Kay Ennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Roach
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 28, 2026

It was awesome great experience Samantha was awesome. Great to work with best sales person Vision has More

by Jeepguy mike57
Recommend Dealer
Yes
Employees Worked With
Samantha
Aug 31, 2026 -

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!