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Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
1,353 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 1,353 reviews

July 01, 2026

The entire process was very easy and seamless. Jake and Eric answered all my questions. . More

by lmmerzke
Recommend Dealer
Yes
Employees Worked With
Jake Blackburn and Eric Pappert
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Jul 02, 2026 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 30, 2026

They got us in on time and everyone was so nice I like the way I was treated More

by Healyjudy51
Recommend Dealer
Yes
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Jul 02, 2026 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 30, 2026

Vision Buick GMC was professional and customer service oriented during my time of purchase. I am truly happy the way the entire process was handled. More

by SESAY.S.YUSUF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Farr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Heister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Garnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Huley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Bielicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrielle Wylie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 29, 2026

I made a 1 hour wait appointment. When I arrived the service writer told me they could not honor the appointment. I just turned around and left More

by DRWIME
Recommend Dealer
No
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Jul 02, 2026 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 29, 2026

I'm not able to set up an appointment! AI keeps saying technical error and someone will call me back and I'm not getting a callback More

by SAVANGELISTA
Recommend Dealer
No
Employees Worked With
AI. I have yet to get a callback from a real person to schedule my service and I've called twice
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Jul 02, 2026 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 29, 2026

Car wasn't ready at the time of purchase . We had to wait a week and a half to pick up our car. More

by GRANDPAVESTER
Recommend Dealer
No
Employees Worked With
Pitts.
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Jul 02, 2026 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 28, 2026

On-time service and solve my problem quickly A very pleasant visit Very pleased with my first visit to Vision Service More

by KJPOWERS1
Recommend Dealer
Yes
Employees Worked With
Chad & Maney
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Jul 02, 2026 -

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 27, 2026

Great experience, great deal, good service and negotiation. They all were very accommodating and friendly, made it a great experience. More

by Mpzona11
Recommend Dealer
Yes
Employees Worked With
Jay Meyer (GM), Darren Fuller (Sales), Eric Pappert (Finance).
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Jul 02, 2026 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 27, 2026

Very friendly staff Very knowledgeable Went out of there way to make sure, I got the right vehicle More

by MICHAEL.NASELLO
Recommend Dealer
Yes
Employees Worked With
Yes
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Jul 02, 2026 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 26, 2026

I had a very good experience. I has lily Foster for My sales person. She was very knowledgeable . it was a very smooth transition to my new car. More

by KATHYONDERDONK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lily Foster
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Jun 26, 2026 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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