The deoth of currupt individuals at Vision is beyond
comprehension. I imagine it started with former military bring in friends and developed from there.
They are too well trained, comfortable at trap
comprehension. I imagine it started with former military bring in friends and developed from there.
They are too well trained, comfortable at trapping a 70 year old disabled woman in the finance managers office as they go through the DIGITAL screen answering questions literally selling her a car she didn't want at a price she couldn't afford. With a fixed income and already doing hours to have extra money, She couldn't get another full-time job just to pay this over priced car.
The car was advertised as NEW, then it turned out it was USED, 7200 miles, broken windshield, dents everywhere, computer systen not working, tire with a big gash down to the inner wall.
They made her pay full price for used truck they couldn't pawn off on an younger person.
These criminals trapped her in the finance managers office, and when she said no, and tried to stand up, 2 of the four (4) big men moved behind her, one putting his hand on her shoulder and pushing her back into her chair.
She couldn't escape. In the end they stoll her car giving her none of the $15,000 in equity she had in it. First forging her name then faking ownership they ordered a new Title from DMV, again showing up at her home forcing her to sign a car she was paid nothing for and refused to sign over that day.
These young men were so comfortable in trapping and forcing a old woman to sign away her entire retirement. They had done this many times.
I was that old 70 year old disabled woman and this is a verified scam as documented by the cameras throughout the dealership.
It was confirmed that the tapes are there by 3 people, including the president of the company, salesman, and another man there that day.
Also, there was a young woman at the meeting with the president of vision that witnessed this testimony and acknowledgement to these crimes and the fact that the tapes are there.
They were requested not to distroy the tapes.
This is Vision Dealership collectively. Enter at your own risk. These people are evil waiting for an opportunity to harm you. To steal as much as they can. You would their military backgrounds would give them some honesty, some honor.
Again. This is my experience with Vision and the theft of my retirement.
More
by RELICENTERPRIZE
Verified Customer
Verified Customer
Oct 28, 2026 -
Vision Buick GMC responded
Robyn, we sincerely apologize for the situation you encountered. A manager will contact you directly to address your concerns. We are committed to transparency and ensuring a safe environment for all our clients.
Oct 28, 2026 -
RELICENTERPRIZE responded
If you notice, it is the higher management, President that responded, swore to let me have a copy of said recordings. That was until he watched what went on. Each and every manager from top to bottom has refused on record, that the video will never see the light of day.
By the time I get a court order, they will say they never had it, even with direct witnesses.
This is CRIMINAL. This is Vision Dealership and the WORLD WILL KNOW EACH ONE OF THESE PEOPLE that use a Dealership to run a Racketeering Organization. Read both the State of NY and the Federal Regs as to Racketeering.
False imprisonment, grand theft.
Using a Dealership to cover their crimes is a very impressive way of hiding their Organization.
Running Ads with the same VIN but with different facts.
New car in place of used
Mileage of 4K, 4000, 7200 miles. All the same truck within a few weeks.
A truck, car ... they can scam people with ease. Under the radar and even use the police to aid in their thefts. They're a Dealership. Think about it. Better yet, i can prove with evidence.
All criminal
Nov 06, 2026 -
RELICENTERPRIZE responded
No one ever contacted me.
The vision Buick store is the best.
I had an awesome experience.
Love the coffee machine
I had an awesome experience.
Love the coffee machine
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by VORTEC585
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2026 -
Vision Buick GMC responded
We're so pleased to hear you had an awesome experience and enjoyed our coffee machine! Your satisfaction is our priority, and we can't wait to serve you again.
Do a good job, can be a little difficult some times to
schedule maintenance appointment.
schedule maintenance appointment.
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by Yukon1324
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2026 -
Vision Buick GMC responded
Thank you for your feedback! We're glad to hear you appreciate our service. We apologize for any inconvenience with scheduling. Your experience is important to us, and we strive for transparency and reliability. We look forward to welcoming you back!
Very disappointed feel like I got scammed and took
advantage of no fair accountability Never again
advantage of no fair accountability Never again
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by emilymiscavage
Verified Customer
Verified Customer
Other Employees Tagged:
Scott Couture
Oct 20, 2026 -
Vision Buick GMC responded
Emily, we apologize for the disappointment and any sense of unfairness you experienced. Our management team will contact you to discuss this further. We strive for transparency and reliability in all our services.
The staff in the service Department is friendly and quick
to serve you. A great experience
to serve you. A great experience
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by sdeleo2
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2026 -
Vision Buick GMC responded
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
Process went smooth and communication was excellent.
I really liked the video link explaining and showing me what needed to be repaired.
I really liked the video link explaining and showing me what needed to be repaired.
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by Joshartuso
Verified Customer
Verified Customer
Service Price Transparency
Sep 23, 2026 -
Vision Buick GMC responded
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
Good work good diagnostic good people nothing wrong nice
job I be back soon thanks
job I be back soon thanks
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by Mikhailakselrod1
Service Price Transparency
Sep 23, 2026 -
Vision Buick GMC responded
Mikhail, we appreciate your feedback and are pleased to hear you found our diagnostics and service to your liking. We value your trust and look forward to your next visit!
Not satisfied with the work that was done on my vehicle
still have issues with my car
still have issues with my car
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by kswilliams00123
Verified Customer
Verified Customer
Service Price Transparency
Sep 15, 2026 -
Vision Buick GMC responded
We're sorry to hear that you're still experiencing issues with your vehicle. Please feel free to email us at socialNYRG@visionauto.com with your contact information and a manager will reach out to you directly to address your concerns.
I am very grateful to Scott and the team for helping me
correct some issues.
correct some issues.
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by mmmcun
Verified Customer
Verified Customer
Service Price Transparency
Aug 31, 2026 -
Vision Buick GMC responded
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
Service manager was awesome and reassuring.
Very helpful and timely solution. Sudden problem quickly resolved.
Very helpful and timely solution. Sudden problem quickly resolved.
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by Cindy.w.tag
Verified Customer
Verified Customer
Service Price Transparency
Aug 31, 2026 -
Vision Buick GMC responded
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
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