Kathryn Roach

I've always been treated with respect and kindness by the people who are in the service department and last year when I brought my Buick people who are in the service department and last year when I brought my Buick More

by Jamessteely146 Verified Customer Verified Customer

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Needed vehicle all day to tell me a module was bad and had to be ordered. They said it would likely take a week or so to get it in and they’d call me. It’s been 9 weeks and I’m still waiting for the call had to be ordered. They said it would likely take a week or so to get it in and they’d call me. It’s been 9 weeks and I’m still waiting for the call. In the meantime I went to another dealership that ran a program update and voila… I have Supercruise again! More

by MikeC621 Verified Customer Verified Customer

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The staff was polite and helpful! I will definitely recommend the service department to my friends and family. I will definitely recommend the service department to my friends and family. More

by chad.haynes41 Verified Customer Verified Customer

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The staff in the service Department is friendly and quick to serve you. A great experience to serve you. A great experience More

by sdeleo2 Verified Customer Verified Customer

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Got me in and out of my appointment . Everyone I spoke to friendly and nice, sales manager great guy will definitely go back because of him to purchase a vehicle Everyone I spoke to friendly and nice, sales manager great guy will definitely go back because of him to purchase a vehicle More

by EDWINSANTOSJR Verified Customer Verified Customer

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Poor communication. .. in fact none- no returned voice mails after a $100,000+car purchase and within 5 weeks it was in service for more then 5 weeks no calls no updates .. in fact none- no returned voice mails after a $100,000+car purchase and within 5 weeks it was in service for more then 5 weeks no calls no updates at all More

by CHAMANN05 Verified Customer Verified Customer

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Did not find issues with transmission with only 4400 & 5600 miles on it-Kathryn roach never answered the phone when I called, did not return voice mails either, manny, manager, was supposed to send me a w 5600 miles on it-Kathryn roach never answered the phone when I called, did not return voice mails either, manny, manager, was supposed to send me a write up about the diagnosis-never received More

by Kim.lonobile Verified Customer Verified Customer

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I am very grateful to Scott and the team for helping me correct some issues. correct some issues. More

by mmmcun Verified Customer Verified Customer

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This particular dealership met all of the requested information about a vehicle that I wanted to purchase. information about a vehicle that I wanted to purchase. More

by MRCALIPI Verified Customer Verified Customer

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Everytime I drop the car off something isn't fixed right & have to go back multiple times for the same issue. & have to go back multiple times for the same issue. More

by MeliBx Verified Customer Verified Customer

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