Vision Buick GMC
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Craig was very helpful and new the Buick Regal well, he showed me all the features and I drove the car quite a bit. I have avoided car shopping even though my vehicle is eleven years old, partly because of showed me all the features and I drove the car quite a bit. I have avoided car shopping even though my vehicle is eleven years old, partly because of the "sales" tactics I have often experienced in the past. Craig was upfront, open and honest. I was sticking to a strict budget and made that issue clear while looking, Craig was respectful and helpful throughout the whole process. Purchasing a car was actually a pleasurable experience due to Craig's attitude and personable attitude. More
I have purchased seven vehicles from the Bob Hastings family of dealerships over the years. They have earned my business and my repeat business by always treating me and my family with respect and court family of dealerships over the years. They have earned my business and my repeat business by always treating me and my family with respect and courtesy. They are very knowledgable about the cars they sell and do not pressure to buy something that you don't want. Also, the service department takes great care of our vehicles. We are very satisfied customers. More
Steven, our sales tech was well informed about our new vehicle. I was very impressed with his patients he had teaching us our vehicle, of which I named DEDE. RC was very nice and such a great person t vehicle. I was very impressed with his patients he had teaching us our vehicle, of which I named DEDE. RC was very nice and such a great person to stay with us so late at night. We have been using Bob Hastings to repair all our vehicles, so it was a must to buy from them, they take such good care of us and our cars. Kim More
I recently purchased my 3rd vehicle from this dealership and have had all my GM vehicles serviced there for over 10 years. I have always been treated with respect and honesty. Dmitry is a terrific salespers and have had all my GM vehicles serviced there for over 10 years. I have always been treated with respect and honesty. Dmitry is a terrific salesperson who knows his vehicles and makes the price negotiation painless. RC carefully explained all of the warranty and financing options very clearly and understandably. I have dealt with both Jerry and Jim for many years and whenever I explain any problem I'm having with my vehicle, they seem to know just what the cause is. This is a great dealership because they have great people! More
I would defintely recommend this dealership for Service. Over the years, I have had three different vehicles serviced at this dealership and I have no complaints. I would also recommend giving this dealer Over the years, I have had three different vehicles serviced at this dealership and I have no complaints. I would also recommend giving this dealership consideration when looking to purchase a car. I have bought two vehicles from this dealership. More
Dmitry was pleasant and found the car that matched our Dmitry was pleasant and found the car that matched our needs at a reasonable price.He was careful to see that we had maximum benefits from our GM Dmitry was pleasant and found the car that matched our needs at a reasonable price.He was careful to see that we had maximum benefits from our GM mastercard account points. He is prompt, attentive to details and very easy to work with. We have purchased cars from this dealership since 1984 and have always been pleased with our treatment here. More
Top notch service, I have made many recommendations to others to utilize this dealership and the feedback I get is more than positive. This dealership knows me by name, treats me like family and accom others to utilize this dealership and the feedback I get is more than positive. This dealership knows me by name, treats me like family and accommodates my schedule without hesitation. Service done right! Thanks Andrew Goodermote More
I think our longevity at Hastings speaks for itself. Many, many years speak loudly for our pleasure of being seved very well. The purchase of many cars over the years has always been easy and the serv Many, many years speak loudly for our pleasure of being seved very well. The purchase of many cars over the years has always been easy and the servicw of those vehicles has always been outstanding...Thanks More
I was dropping my vehicle off without an appointment and was on my way to work. Jim was heading out of the office area with another customer and he politely asked the customer if he could assist me first. was on my way to work. Jim was heading out of the office area with another customer and he politely asked the customer if he could assist me first. He took my information and within 4 minutes I was on my way to work -- actually arrived 10 minutes earlier than usual. This is the way it is every time I use the service department. Quick and efficient. More
Best dealer I have ever dealt with. Great sales service and management team. Wish I could refer more more business! I have dealt with this dealership for about 25 years. I have purchase new and used vehic and management team. Wish I could refer more more business! I have dealt with this dealership for about 25 years. I have purchase new and used vehicles and have always been completely satisfied. Each purchase I make is a great experience from start to finish. I have never made a purchase at any business where the owner has personally came up to me and show such appreciation, gratitude and satisfaction in assisting me in a major purchase-non the class simply being a customer. The management and service person ell have been tremendously helpful and courteous over the past two plus decades. The dealership is without a doubt the most professional GM dealer around. I would without a doubt refer any individual to experience the sales service and personal attention that I received. My hat is off to David Stetzal and his staff. If anybody would like a referral, I would more than appreciate the call. Sincerely, Christopher A. Thorp (585)-727-7141 More