Vision Chrysler Dodge Jeep Ram
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,480 reviews
Went in for an inspection, they identified a potential brake issue that would have close me WAY more in the long run. Estimate of work ended up being too high and actual cost was about $100 less. Very qui brake issue that would have close me WAY more in the long run. Estimate of work ended up being too high and actual cost was about $100 less. Very quick and courteous service! More
Almost zero effort on his part to initiate communication with me despite having my Grand Cherokee for over 3 weeks. Also regularly given different information depending on who I spoke to. Overpriced and cou with me despite having my Grand Cherokee for over 3 weeks. Also regularly given different information depending on who I spoke to. Overpriced and could use a 4 course meal in customer service. More
Vision CDJ has been my dealership not only for sales, but also service since 2007. I wasn't happy when the dealership was sold, and I no longer knew any of the Service Writers except Jim. I thought I would h also service since 2007. I wasn't happy when the dealership was sold, and I no longer knew any of the Service Writers except Jim. I thought I would have to consider another dealership, but thankfully, Ron Kyle, returned as the Service Mgr, and I was so happy to see that Brendon also returned when I was there for my appointment yesterday!! I have completed faith in them and the mechanics in the shop. No need to go elsewhere. More
Very friendly. Got my car in and out smoothly with no hassle Clear communication in regards to what needed to be fixed on my car Got my car in and out smoothly with no hassle Clear communication in regards to what needed to be fixed on my car More
Needed work done on the airbag system for my truck. was told by dealership my warranty didn't cover the work and was quoted over $6000. Went to the dealership I bought the truck from and they worked wi was told by dealership my warranty didn't cover the work and was quoted over $6000. Went to the dealership I bought the truck from and they worked with the warranty company as it was actually covered. Had I not gone to the other dealership, I wouldn't have been charged $6000 for a covered replacement. More
The work that was done was fantastic with little difficulty. The communication from the dealership however was atrocious. They didn’t communicate about what work needed to be done, in addition there difficulty. The communication from the dealership however was atrocious. They didn’t communicate about what work needed to be done, in addition there is an automated system that forwards you to a call center before you can talk to anyone. Getting through to the actual service center was the most difficult part. While I appreciated the quality of work, the customer service made for a frustrating experience. More





