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Vision Chrysler Dodge Jeep Ram

Rochester, NY

4.2
1,480 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,480 reviews

February 01, 2026

Great service. Great communication. Get the job done in a good amount of time. Great More

by Paul F.
Recommend Dealer
Yes
Feb 03, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 01, 2026

Went in for an inspection, they identified a potential brake issue that would have close me WAY more in the long run. Estimate of work ended up being too high and actual cost was about $100 less. Very qui More

by cfgill
Recommend Dealer
Yes
Feb 03, 2026 -

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 01, 2026

Almost zero effort on his part to initiate communication with me despite having my Grand Cherokee for over 3 weeks. Also regularly given different information depending on who I spoke to. Overpriced and cou More

by christindehond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Gonzales
Feb 03, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention, Christin. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

January 31, 2026

Vision CDJ has been my dealership not only for sales, but also service since 2007. I wasn't happy when the dealership was sold, and I no longer knew any of the Service Writers except Jim. I thought I would h More

by fburt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dengal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendon, Louis
Feb 03, 2026 -

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 30, 2026

Very friendly. Got my car in and out smoothly with no hassle Clear communication in regards to what needed to be fixed on my car More

by bsg1022
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 03, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 28, 2026

Efficient and fast inspections of trouble areas. Able to answer most questions. Some issues with communication. More

by LANDSHARK78
Recommend Dealer
Yes
Employees Worked With
Service
Jan 28, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 25, 2026

Needed work done on the airbag system for my truck. was told by dealership my warranty didn't cover the work and was quoted over $6000. Went to the dealership I bought the truck from and they worked wi More

by GuyfromNY
Recommend Dealer
No
Jan 28, 2026 -

Vision Chrysler Dodge Jeep Ram responded

"GuyfromNY" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRJ@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 24, 2026

Ron Kyle was the best Ron Kyle took care of all my needs. He is the best. More

by Kimswanger1964
Recommend Dealer
Yes
Employees Worked With
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Kyle
Jan 28, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 23, 2026

The work that was done was fantastic with little difficulty. The communication from the dealership however was atrocious. They didn’t communicate about what work needed to be done, in addition there More

by 4mpnqcp4jv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2026 -

Vision Chrysler Dodge Jeep Ram responded

"4mpnqcp4jv" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRJ@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 22, 2026

Very helpful and friendly. Was in and out in a reasonable time?? I recommend him to family and friends More

by BRU2
Recommend Dealer
Yes
Employees Worked With
Brendan Schwartz
Jan 22, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!