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Vision Chrysler Dodge Jeep Ram

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.2
1,450 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,450 reviews

December 25, 2025

Relaxed, not pushy, and was able to take care of all my issues without any drama. Fast turnaround as well (especially the oil change) More

by erikstone101
Recommend Dealer
Yes
Employees Worked With
Johnny
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Dec 26, 2025 -

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 25, 2025

Very pleased I love their service dept Im always treated very well with the service dept. Merry christmas More

by Lorraine joris
Recommend Dealer
Yes
Employees Worked With
Brenden
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Dec 26, 2025 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 25, 2025

3. People are good but I'm not in the system at the service department. They keep trying to charge me when I have a contract More

by SSLEHTONEN1
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 26, 2025 -

Vision Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRJ@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 24, 2025

There was something stupid causing my car’s problem and I should have been able to fix it myself. They fixed it for me and didn’t make me feel foolish. More

by GGarman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dengal
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2025 -

Vision Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 24, 2025

Transparent, great communication, very efficient, a pleasure to work with Nick and Aaron were great More

by BELLA.ROSA
Recommend Dealer
Yes
Employees Worked With
Nick and Aaron
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Dec 26, 2025 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 24, 2025

Excellent work finding a vehicle to suit my needs. Financing was easy to deal with and the process was quick and efficient. Felt like they cared about the process and were respectful of my time and wa More

by JDRIGBY1
Recommend Dealer
Yes
Employees Worked With
Andrew Wallman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wallman
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Dec 26, 2025 -

Vision Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 22, 2025

Always can trust them and there honest and very kind They are great and that's why I keep bringing my Ram back when it needs work More

by joel.domina73
Recommend Dealer
Yes
Employees Worked With
Do
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Dec 24, 2025 -

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 22, 2025

Vision Jeep made buying a new vehicle very easy and enjoyable. Everyone is very appreciative and caring. Especially Joe Cici one, our salesman. More

by GJCHRISTO1
Recommend Dealer
Yes
Employees Worked With
Joe Cicione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Cicione
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Dec 24, 2025 -

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 21, 2025

I had service done on my car. Louis ensured all concerns were met. He LISTENED to my concerns and ensured that my service was done well and to my satisfaction as a longtime custom More

by tgj2118
Recommend Dealer
Yes
Employees Worked With
Louis
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Dec 24, 2025 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 21, 2025

I was the worst customer service experience that I've ever had. Lack of communication and professionalism. Service manager flat out stated he has more important work than a service my vehicle More

by Apexconstructionny
Recommend Dealer
No
Employees Worked With
The service manager
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Dec 24, 2025 -

Vision Chrysler Dodge Jeep Ram responded

"Apexconstructionny" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRJ@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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