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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,357 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,357 reviews
October 15, 2025
We showed up about an hour early due to a dr. Appointment earlier and didn’t want to drive all the way back home, they took our car in early and we were finished earlier than expected. Nice littl Appointment earlier and didn’t want to drive all the way back home, they took our car in early and we were finished earlier than expected. Nice little bonus and greatly appreciated. More
by pulverterry
Verified CustomerEmployees Worked With
Counter person in service department, do not remember his name
October 14, 2025
That silver fox Joe Pepitone (Cicione) worked his magic again for good old Specoli!!! Couldn't be happier with my vehicle!!!!! The crew at Vision Dodge is the best!!!! Will recommend to everyone!!!! again for good old Specoli!!! Couldn't be happier with my vehicle!!!!! The crew at Vision Dodge is the best!!!! Will recommend to everyone!!!! More
by Specoli
October 07, 2025
Great experience with Andrew and Jeremy. Andrew went above and beyond to make me feel comfortable leasing a new Jeep Grand Cherokee. I drove my new Jeep home the same day. Very happy cust Andrew went above and beyond to make me feel comfortable leasing a new Jeep Grand Cherokee. I drove my new Jeep home the same day. Very happy customer. More
by jojosigler
October 05, 2025
Great experience. I would recommend this dealer to anyone. Andrew Dallman was just a great person to work with. I would recommend this dealer to anyone. Andrew Dallman was just a great person to work with. More
by BOB@MORGDEVO.COM
October 04, 2025
Nico an Kevin were great to work with. If something was needed they took care of it and if there was an issue they handled it professionally and promptly. I would work with both of them ag If something was needed they took care of it and if there was an issue they handled it professionally and promptly. I would work with both of them again More
by Ejlergner
October 03, 2025
Service department was great but the the phone service was terrible could not get to talk to a real person not helpful at all was terrible could not get to talk to a real person not helpful at all More
by jackgmay
Employees Worked With
October 01, 2025
Usually great but this time it took 4 visits to fix the speaker in my door. Worst thing was on the 3rd visit, they forgot to order my part! I wasn’t frustrated until then. Service people were nice and apol speaker in my door. Worst thing was on the 3rd visit, they forgot to order my part! I wasn’t frustrated until then. Service people were nice and apologetic but Still…… FOUR visits!!!! Jeremy in parts was especially helpful More
by jmobelle31
Employees Worked With
September 28, 2025
Bought a car from here and that experience was great. So figured I'd bring another vehicle (dodge) here for service. We dropped the car off Wednesday night for a 1030 am appt on thurs. At 5pm Thursday, So figured I'd bring another vehicle (dodge) here for service. We dropped the car off Wednesday night for a 1030 am appt on thurs. At 5pm Thursday, they still hadn't even looked at it. I was told that they would definitely look at it first thing Friday morning. I called at 1pm on Friday and they still had not looked at it. At 430 pm they called and said the car was fixed. They claimed we used the wrong oil filter and oil so they did an oil change. $100+ later..... we drove it for 5 minutes and check engine light was back on and all issues were still present. Not impressed at all!!! More
by Jenn14589
