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Vision Chrysler Dodge Jeep Ram

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.2
1,528 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,528 reviews

June 19, 2024

I just had an oil change and tire rotation. It didn’t take long which was great More

by booksmack
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Torres
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Jun 19, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 17, 2024

Service Department is very good and thorough. I can't say the same about the sales department, but service is excellent. More

by Kathie150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dengal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 16, 2024

Your advisors are all great! Larry totally ROCKS the job! Love the snacks/drinks, love the fact I can work while I wait, just overall impressed. Thank you & keep up the great More

by davez26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
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Jun 19, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 15, 2024

Great service as usual ! Mark was very helpful, and professional. Will be back in the future More

by no4rhino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dengal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in service, Frank Torres
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June 13, 2024

Quick oil change without an appointment. Good service to allow without appointment. Friendly and courteous. More

by gsayre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dengal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Torres
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June 13, 2024

Great friendly service. The vehicle looked amazing. I teally appreciate you guys at Bision Jeep. Sincerely Lisa Cunliffe CEC More

by cunliffewest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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June 13, 2024

Check-in fast and efficient. Service advisor helpful, friendly and professional. Service completed as promised. Checkout also fast and efficient. More

by judith.goonan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gonzalaz
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Jun 13, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 12, 2024

Service was very fast and staff very accommodating. Thank you for the shuttle service. The shuttle driver takes his time and drives very safely. More

by ckazlauckas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
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June 11, 2024

Love it here, they always take care of my baby and I like that they’re open late! More

by shernellanglais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dengal
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt R.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry, MATTHEW WILKINS, Ashley Pierce, Bill Simpson, Josh Reyes, Lee Martin, Frank Torres
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June 11, 2024

Hate their bait/switch tactics and overselling. I just wanted my A/C Freon topped up and they kept changing the diagnosis plan. They did more work than I asked for and then told me that extended wa More

by terry.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Gonzalas
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Jun 11, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Terry. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

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