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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.3
635 Reviews

635 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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March 08, 2021

Prompt service, great quality, ideal conditions to sit and wait for the work to be completed. Can't recommend any VISION dealership enough. I will continue to keep coming. More

by LORI.LOCKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth L.
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi Lori, we're glad to hear you enjoyed your visit! Customer satisfaction is our top priority so it is amazing to hear we have achieved this! Have a wonderful day!

March 08, 2021

I love the whole vision team. Normally people can't say that about a dealerships service department. I recommend my mechanic James Baker at Vision Jeep in Penfield to everyone I know. I live in Hamlin and More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Baker in the Service Department - 5 Stars, Bill W., Joe P., Paul Scarpulla
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi Kelly, thank you so much for taking the time to write out such a great review of James and the rest of the Vision team! We appreciate your support and your continuous business with Vision Chrysler Dodge Jeep Ram of Penfield!

March 05, 2021

Ron and his team in Penfield are awesome. Extremely accommodating to the needs of customers. They not only are kind and helpful. They are also professional and understanding More

by davidjwatt3020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron K., Elizabeth L., Dan P., Brendan Schwartz
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

David, reviews like this give us motivation and help us ensure we provide high-quality care to every customer. Thank you for providing your feedback and have an excellent day!

March 05, 2021

Professional and knowledgeable staff!!Courteous Very Professional and knowledgeable staff!! Courteous Very easy to make a service appointment!! My vehicle was ready when promised I would recommend More

by Betty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan P.
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi Betty! Thank you for your praise and kind comments about our team! We appreciate your support!

March 04, 2021

Took my jeep in for a specific service, which I identified. Their technician decided it was something else... which was fixed for almost $1000. Then, still not working correctly and, guess what, th More

by trish p
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan P.
Mar 25, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Trish, I'm sorry to hear that we did not meet your expectations while you were in. I would like to extend my sincerest apologies and encourage you to contact me so we can discuss this matter further. You can reach me at 585-509-1200, my name is Dan and I am the owner.

March 04, 2021

Your service department is amazing. Thank you Dan for getting my mom’s an in last minute I appreciate all of you thank you! Your the best More

by KBARNELLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordon, Dan P.
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review of our service department! We appreciate your support!

March 04, 2021

Amazing customer service provide all the time we go. Dan Is the best customer services person on that place we really want to say thanks for always being kind and so helpful More

by BAEZJOSMEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan P.
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

We couldn't agree with you more, Dan is the best! Thank you for your business with the Vision Automotive Group!

March 04, 2021

They knew my needs treated me fairly and did a thorough and fast job.Everything worked out well. Thankyou.I will come back again soon. More

by JTT585
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ciaccone
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

We appreciate your 5 star review and look forward to seeing you soon!

March 04, 2021

The service was as good as I could have hoped given difficult circumstances. Jordan handled everything well and communicated backorder info as best he couuld. More

by thailer0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Poluch
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

We are so glad to read such a great review about Vision Chrysler Dodge Jeep Ram of Penfield! We can't wait to see you again, have a great day!

March 04, 2021

Fantastic customer service every time! These gentlemen always accommodate customers by providing quick, responsive and effective services, even on short notice. i need to know my Jeep is ready to go, and More

by DCAMPANELLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe P., Dan P.
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We thank you for the wonderful review and look forward to your next visit!

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