Back

Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
917 Reviews

917 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

Sort by
September 11, 2021

The people at the service desk are courteous, efficient and intelligent about their jobs. The techs have never let me down with the high quality of their work. More

by jamesurich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P., Andrew L.
September 10, 2021

Excellent service as usual with the service agent anticipating all questions well. In and out quickly without any concerns. Really appreciate recommendations for things that may be needed in the futu More

by Rich B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P.
September 09, 2021

Vision Dodge always had the best, friendliest service of any dealer I've known. My turning signal bulb was replaced in less than 25 minutes without an appointment! More

by ppizzute
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan P., Brendan S.
September 08, 2021

I arrived a few minutes before my appointment. I was greeted professionally and they saw my car right away. I was out in 45 minutes. Absolutely perfect More

by DGEBERTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P.
September 08, 2021

THE DEALERSHIP IS RUN BY JOEY PVERY TOP NOTCH THE DEALERSHIP IS RUN BY JOEY P VERY TOP NOTCH PROFESSIONALS VERY CLEAN & GREAT SERVICE. EVERY SINGLE TIME I BRING MY VEHICLE IN FOR SERVICE IS A GR More

by Milfhunter3828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe P., Dan P., Brendan S.
Sep 08, 2021 -

Milfhunter3828 responded

I CAN NOT WAIT TO BUY MY NEXT CAR WITH VISION PENFIELD. THANKS

September 07, 2021

Ron Kyle and his team are always efficient and deliver on their promises. My service was completed quicker than expected and at the price that was quoted. More

by DKELLER8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P.
September 07, 2021

I brought my Jeep in for an oil change and tire rotation and the work was done in a shorter time than I expected which was very helpful for my day’s schedule. The staff at the Service desk are always friend More

by MARILYNWRIGHT78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P.
September 06, 2021

They are fabulous. Very polite. Alway smiling and fast service. Now providing hot or cold drinks and snacks for customers while waiting for repairs or oil changes More

by Flowerlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McClarrie, Dan P., Brendan S.
September 06, 2021

completely adequate and knowledgeable. felt in good hands timely and kept me up to date on issue and what needed to be done. very pleased More

by pdecar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan S.
September 05, 2021

Counter service staff were professional. They always great you with a smile and are extremely polite. Unfortunately the mechanic that I dealt with not so much thus the lower rating. More

by X8TACTICAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown mechanic, Elizabeth L., Dan P., Brendan S.
...
66
...