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Vision Hyundai Henrietta Rochester
Rochester, NY
1,746 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts.
But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,746 reviews
October 11, 2023
Since I purchased my car at this dealership in 2011, I have always come here for service! The people here are wonderful and I am always confident that my car is being well taken care of and that I will be have always come here for service! The people here are wonderful and I am always confident that my car is being well taken care of and that I will be safe in driving it. This is the place where I will buy a new car and where I will be bringing it for service! I highly recommend Vision Hyundai Henrietta Rochester!! More
by NBUSHORR
Verified Customer
October 08, 2023
Super fast and convenient service A+ Experience very happy with customer service will return great service happy with customer service will return great service More
by SDEBELL
Employees Worked With
July 25, 2023
Hello Matt Chevier: You told me to reach out to you directly if I ever had an issue with my relatively new Tucson (less than 10K miles on it). Actually, no issue any more thanks to Matthew M at your s directly if I ever had an issue with my relatively new Tucson (less than 10K miles on it). Actually, no issue any more thanks to Matthew M at your shop. My radio stopped working, and I could not hear anyone when I received calls in my car through Bluetooth. Both went out during a road trip. Tried troubleshooting the problem myself with no success. Stopped in your service center on Saturday; arrived to a rather crowded service center but so glad it was open on a Saturday. Matthew M. came out from the back and helped me right away. Dropped what he was doing and went out to my car and fixed the problem … within minutes. He went a step further and tested my ability to hear over my phone in the car and called my husband. Matthew explained to my husband in detail what went wrong with my radio and phone. I truly appreciated his help and knowledge, and I wanted to express my gratitude for his excellent customer service! I hope you will let Matthew M. know what a good job he did. Thank you! More
by Katie.Hunt
Employees Worked With
July 17, 2023
Service Department is the Best Continues to exceed my expectations!! Greg Melino has taught his department quite well. His son, Matt, however comes by those important qualities naturally. Honest, pati expectations!! Greg Melino has taught his department quite well. His son, Matt, however comes by those important qualities naturally. Honest, patient, kind, compassionate, hard working, respectful. Let me give an example: I stopped in the other day with a flat tire. AAA had changed it and placed it in my car. The service department was so busy!!!! Matt took my tire and plugged it for me! That is definitely going above and beyond the call of duty. You only deal with sales once, you deal with service for many years!!! I would not hesitate to continue to purchase my vehicles at Vision in Henrietta because of their service Department. Thank you Susan More
by susan8
Employees Worked With
June 13, 2023
I made an appointment to have an inspection and tire rotation done at 1PM and showed up just before one. After waiting an hour and 45 minutes I was asked a question about my vin code at 2:45PM and infor rotation done at 1PM and showed up just before one. After waiting an hour and 45 minutes I was asked a question about my vin code at 2:45PM and informed they were pulling it in. What is the point of making an appointment? More
by Sean
Employees Worked With
Not Sure
May 09, 2023
I unfortunately gave this dealership my phone number, I got about seven calls from their "call center" advising me of a super scripted fake made up sale they were having. I then got a call from Angela Dor got about seven calls from their "call center" advising me of a super scripted fake made up sale they were having. I then got a call from Angela Dorman who was following up because I said incredibly sarcastically via text with the 8th or so person that I was 'on the way' and do you want me to bring you all something like donuts or coffee. I said no, I'm not going in, the car I wanted was sold and I was just f*ing with you because I was pissed so many people called me, she said so you were f*ing with me, well I'm going to f* with you, it was really amazing that she could talk like that to a customer. I'm the customer, I tried to do business with you, the car was sold they claimed. Truly incredible they let their employees talk to customers like that. More
by gogators0313
Employees Worked With
