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Vision Hyundai Henrietta Rochester

Rochester, NY

4.4
1,180 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,180 reviews

September 15, 2024

Got me in and out pretty quickly for my software update. I guess I don't get the full vehicle inspection for that service More

by Vika
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
September 15, 2024

Appreciate all the help from the service department manager regarding our cars issue, along with his team, will recommend hyundai service department to anyone needing help. Thanks again Service Depart More

by Ntreese.bms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor Barnhart
September 13, 2024

Scheduling an appointment very frustrating. Wrong person, wrong vehicle and multiple messages from Buick and gmc about selling my car. More

by JAKEKENDZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tylor Barnhart
September 13, 2024

I was visiting from Florida and drive a Palisade. I had an engine problem and Brandon in service and the parts department had my car repaired and on the road the next day. I am very pleased with th More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
September 13, 2024

I was happily surprised that they were able to squeeze me in for an oil change and inspection. More

by rkulakow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor Barnhart
September 13, 2024

Great service. Tylor was very professional and patient! The whole department was very helpful and answered every question. More

by Timerscollectibles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor Barnhart
September 10, 2024

Came in o. Time for my appt for what was, I was told a quick replacement for the driver door handle. Over two hours later, I inquired as to what was happening t More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not care to rate.
Sep 12, 2024 -

Vision Hyundai Henrietta Rochester responded

Susan. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 09, 2024

We moved here from Florida almost 3 years ago. Tylor has been amazing.. He’s professional and has always gone above and beyond to answer all our questions in an understandable manner. I look f More

by caldero58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
Sep 12, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 08, 2024

Excellent Service Department! Always friendly and respectful, answer questions and or find answers to your questions, More

by DEBMITCHELL24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor Barnhart
Sep 12, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 08, 2024

They were very professional, Quick and honest, We are from out of state and were completely satisfied. If we lived locally we would use them again. More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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