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Vision Hyundai Henrietta Rochester

Rochester, NY

4.4
1,501 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,501 reviews

February 04, 2026

They were organized and didn't waste my time and fixed the problem Thanks good job More

by JAPMAC
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Feb 04, 2026 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 04, 2026

I had an appointment at 130 and it took them until after 330 to finish and didnt bring my car back till almost 230. More

by Daniellehussar
Recommend Dealer
Yes
Employees Worked With
Service
Feb 04, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for bringing this to our attention, Danielle. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

February 04, 2026

Matthew was great, lady that exited with not so much. Matthew answered my questions Enough More

by wcstevens2000
Recommend Dealer
No
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Feb 05, 2026 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 03, 2026

Very friendly and prompt, dealership was very clean. Newly remodeled and very convenient waiting area More

by CASTELLI8
Recommend Dealer
Yes
Employees Worked With
Sean (service manager)
Feb 03, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 02, 2026

They did good job also make sure the customer is aware of all of that stuff More

by ncf52863
Recommend Dealer
Yes
Feb 03, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 02, 2026

Fast service. Brought in for inspection but Matthew went the extra mile and more and showed me how other buttons work on car. Very confusing for me. Also, saw my s More

by SHEBADOG
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Feb 03, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 01, 2026

Helpful, knowledgeable, communicative Helpful, knowledgeable, communicative. Quick to respond. Doesn't talk to me like I'm an idiot. More

by Dcwlaw719
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 03, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 30, 2026

I own a Genesis and had an issue that would of involved a toe to Buffalo, Brandon got me in resolved the issue on a very busy day great service More

by Jbriggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 30, 2026 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 30, 2026

Matt was great with communication. Repair was done and car was ready as promised. I had Matt check my tires. They were replaced with all wheel alignment. A coupon was the only thing m More

by AVONNETTAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 30, 2026

Matt Melino was excellent. He did a great job upfront of explaining the work that be done and the estimated cost for the work. Matt also took the time to answer questions regar More

by POBERST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!