Vision Hyundai Henrietta Rochester

Matt quickly understood my explanation of the problem. He came back and explained the lengthy process to discover the solution. He supplied me with a loaner, and said he would be in touch when they unders He came back and explained the lengthy process to discover the solution. He supplied me with a loaner, and said he would be in touch when they understood the situation to the problem. More

Not happy with what happened when I was picking up the loaner. The loaner was covered in snow ! The whole vehicle, couldn't see out any of the windows! Covered the windows which were also frozen. Then aft loaner. The loaner was covered in snow ! The whole vehicle, couldn't see out any of the windows! Covered the windows which were also frozen. Then after I cleaned it off started driving it home ,the first light was red so I stopped, the Sorento I thought had died. I was in a panic 2 blocks from the dealership, I took a chance and pushed on the gas pedal and it started. Turning it in I then find out its made to do that. Would have been nice for someone to tell me about it. Fixed my truck looks great ! Thank you More

Very satisfied especially with Brandon our service representative. Kept us informed of the progress on the work and handled all warranty provisions representative. Kept us informed of the progress on the work and handled all warranty provisions More

Always friendly and helpful Keep me posted on the work necessary for my car. Timely. necessary for my car. Timely. More

Awesome Very informative, efficient and patient with me every step of the way Great place every step of the way Great place More

Friendly workers and very helpful with questions I had Very clean and welcoming environment there Very clean and welcoming environment there More

I received an oil change and had to come back because my car was leaking oil. Took it to a different car shop and they said who ever (vision) did the oil change messed it up. Had to take it back to vision t car was leaking oil. Took it to a different car shop and they said who ever (vision) did the oil change messed it up. Had to take it back to vision to fix. Vision did give me a loner car so I could get to work, I am a bigger person and they gave me the smallest car for a loner. Also picking up my car they parked so close to the other car I had to squeeze in. I also asked them to look at my shocks/struts because my car is so bumpy while driving. They said they fix shocks/struts They keep saying nothing is wrong but something clearly is. Also other car mechanic said no way they did because struts because what is in there is rusty. The other mechanic took me in shop to show me bad oil change and rusty struts. This is their job yet they treat as I am a bother to them. I will not be coming back to Vision for any repairs. I bought my car from Vision. will not recommend anyone for repairs or to purchase. Horrible service. More

he was very polite, very respectful, very apologetic when my 1.5 hour oil change/ tire rotate, turned into almost 3 hrs..very professional. my 1.5 hour oil change/ tire rotate, turned into almost 3 hrs..very professional. More

Great service, quick turn around time,, nice new shop talked to Viktoria, great saleslady, thank you talked to Viktoria, great saleslady, thank you More

The initial purchase went smoothly. The handling of the handicap driving device was handled very poorly. Would not recommend the dealer. The handling of the handicap driving device was handled very poorly. Would not recommend the dealer. More