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Vision Hyundai Henrietta Rochester

Rochester, NY

4.5
1,342 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,344 reviews

October 14, 2025

I have been a Vision Hyundai customer for 25 years and the service department alway has met or exceeded my expectations. More

by ltontar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 14, 2025

The best Hyundai service department and service advisors in western ny, Tylor was extremely knowledgeable and friendly, I will continue to come here and recommend everyone else to come here More

by SEANWIGGINS1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
Oct 14, 2025 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 14, 2025

The service was good. I appreciated that they showed me a video of my car to explain what needed to be repaired. However, I was surprised to learn that my car was already More

by LRBNSS
Recommend Dealer
Yes
Employees Worked With
Hyundai in Henrietta NY
Oct 15, 2025 -

LRBNSS responded

It would be helpful to have a communication option for Deaf and Hard of Hearing customers. For example, using an iPad or another device to type back and forth would allow us to communicate more smoothly and receive the same respectful experience as hearing customers. I believe your service is good and that you care about car maintenance, but it would also be nice to see a friendlier tone at the front desk to create a more welcoming experience for everyone.

Oct 16, 2025 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 13, 2025

El vendedor y la atención muy excelente todo muy rápido y todas las dudas fueron resueltas muy rápido. More

by alexisbetadiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quoc H.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Finnefrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adner Vicente Rodriguez
Oct 14, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 11, 2025

Matthew Melino and the Service Team at Vision Hyundai Henrietta are top-notch! Every time I have had my car in for regular maintenance or other service needs, Matt and team make me feel welcome & confide More

by AnnouncerMike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 11, 2025

We just bought our second car from Vision Hyundai. We had an excellent experience both times and would highly recommend! Victoria was great to work with and very helpful. She was responsive and not pu More

by Pribulka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria
Oct 14, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 11, 2025

Professional service, fast turnaround, fair prices, attentive staff, and centralized location. Hyundai has done it again. More

by LOPEZ.CHARLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike J.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Oct 14, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 10, 2025

They got me in quickly and fixed the issue. They even did an inspection which I added on More

by TMMORGAN73
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 09, 2025

Quick and efficient Just an oil change done quickly and everyone was pleasant Hoping the construction at the site gets done quickly - parking was difficult More

by MARMC2
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Oct 14, 2025 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 09, 2025

The service dept is always ready for my car at my appointment time and there is no extra wait for my car More

by dgerber530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2025 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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