Vision Hyundai Henrietta Rochester

my experience was great! joe, eric, evan and mike were amazing to work with and we are very happy with our new car and our overall experience joe, eric, evan and mike were amazing to work with and we are very happy with our new car and our overall experience More

Eric was great to work with and made sure I received all the trim packages I desired. He presented my offer to manager and I was granted the deal. I got to know the sales manager and the service manager the trim packages I desired. He presented my offer to manager and I was granted the deal. I got to know the sales manager and the service manager and everyone was very nice including Michelle at the desk. Everybody knew my name and made sure that I had everything that I needed while my previous car was in service. I decided to trade it in and trade up to the Tucson. I love my new car! More

They did a great job of getting me in and out quickly with no issues. with no issues. More

Thorough, they don't lie, listen to the breakdown of the issues, text to customer is amazing, Dennis and Michele were quick and easy to work with! issues, text to customer is amazing, Dennis and Michele were quick and easy to work with! More

Have been buying cars from Vision for 40 yrs! But just went to get another, and everything seemed to have changed...it didn't seem to be about what's best for the customer anymore, the focus seem But just went to get another, and everything seemed to have changed...it didn't seem to be about what's best for the customer anymore, the focus seemed more about the commissions for the higher managers and the " enhanced, costly warranty push!...thru the yrs, the standard "100,000 mile warranty",was golden! Better than any other dealer offered! But today I found out that warranty is nothing but a shell of its former self ..the warranty guy says any repairs under that has to be due to a " manufacturer defect" now! And he kept pushing to buy the costly enhanced one .forced to watch some dumb video showing the " advantages" of it, very heavy handed sales techniques ....and it would increase my monthly payment substantially..these workers need to respect someone's set amount on what they can pay..instead of pushing so hard and telling you where to cut corners to get this enhancement....I'm a senior on limited income! ...and it seemed like the " numbers" kept getting changed..total cost of car, how much the financing would be, whether there was a rebate, etc! seemed to be a lack of communication between higher level managers and salesman ? ...this place is nothing like it used to be .I was very disappointed..not a pleasant experience, other than the young salesman who helped me, respected my limits, was respectful and courteous. More

Efficient check-in friendly techs timely updates my service at vision Hyundai ran like clockwork service at vision Hyundai ran like clockwork More

Dealer has little to no communication skills. Dropped car off had to chase down service rep . Car was promised possibly Saturday. Again no one called had to chase down the dealer. Could have ment Dropped car off had to chase down service rep . Car was promised possibly Saturday. Again no one called had to chase down the dealer. Could have mentioned the car needed breaks from the beginning but no waited till the last minute to ask. The likelihood of me coming back for service or even buying a new car is not going to happen. More

I was treated very well by everyone from sales to finance. I would definitely recommend them to friends and family. finance. I would definitely recommend them to friends and family. More

The service was great. I didn't have to wait long. They were precise and courteous. I didn't have to wait long. They were precise and courteous. More

Great service. Everything was done on time and prices were reasonable. Would definitely recommend them Everything was done on time and prices were reasonable. Would definitely recommend them More