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Vision Hyundai Henrietta Rochester

Rochester, NY

4.4
1,180 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,180 reviews

March 12, 2021

great price on vehicle.no stress process.service is great price on vehicle. no stress process. service is prompt and friendly. sales and service people are helpful and competent. convenient location More

by COINCLTD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
evan (sales), doud (mgmt), service dept. manager, service writer, cashier
Mar 17, 2021 -

Vision Hyundai Henrietta Rochester responded

Thank you so much for your high rating! We truly appreciate you taking the time to write out such a fabulous review of our team here at Vision Hyundai Henrietta!

March 12, 2021

Service manager Pete was the best. It was a complex electrical issue and they went the extra mile to get it fixed. I was so happy I brought them donuts. Thanks again. More

by MBAXENDE
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete
Mar 17, 2021 -

Vision Hyundai Henrietta Rochester responded

Hi! We couldn't agree with you more, Pete is fantastic! We appreciate your kindness and thank you for choosing the Vision Automotive Group!

March 12, 2021

I would highly recommend this dealership. They’re very quick and efficient. They are very nice. I definitely love my car that I recently got from them. Highly recommended More

by NACOMUS24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin R Anderson
Mar 17, 2021 -

Vision Hyundai Henrietta Rochester responded

We are happy to hear that you had a wonderful experience! Your recommendation means so much to us and we're so happy to have earned it. We hope to see you soon!

March 11, 2021

Great price on the car we wanted. Salesman, Ben Anderson was very instructive and helpful. Overall customer service was good, but not outstanding. Due to the high volume nature of this store, we felt that o More

by BOYZARUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Anderson
March 11, 2021

I enjoy going here for both sales and service. It's the people that makes all the difference. They are helpful and easy to talk to, and seem to take a sincere interest in my issues or questions. The lot co More

by KAMAKAZI414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Priest
Mar 17, 2021 -

Vision Hyundai Henrietta Rochester responded

Thank you for your 5 star review! We appreciate your feedback and will do our best to better accommodate you when you come in for service! We hope you have an amazing day!

March 11, 2021

Mark Peterson was very straight forward, helpful and helped me get my hard to find Hyundai Santa Fe in Portofino Grey! He kept me updated through the process. It's beautiful! More

by TOWERLINKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Peterson
Mar 17, 2021 -

Vision Hyundai Henrietta Rochester responded

We are so glad you had such a great experience here with Mark Peterson! We appreciate your business and hope you are loving your new Hyundai Santa Fe in Portofino Grey!

March 10, 2021

Greg and the rest of the service department are professional, informed, friendly, and flexible in scheduling appointments. I appreciate their dedication to their craft as well as the transparency More

by BETSY.FRANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Mar 17, 2021 -

Vision Hyundai Henrietta Rochester responded

Hi Betsy! We couldn't agree with you more, Greg is fantastic! Thank you for being a loyal customer to the Vision Automotive Group!

March 10, 2021

Very quick service and friendly staff! My car was taken in right away and I had very little wait time for my oil change to be completed. More

by NETTIE_347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Vision Hyundai Henrietta Rochester responded

We're so glad that we were able to go above and beyond your expectations! We strive for excellent customer service here!

March 10, 2021

Have had excellent service with the team at Henrietta Vision. They accommodate me having to drop off my vehicle in early mornings whenever I need it serviced. They were quick to try to find a root of a r More

by ilmd2614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Vision Hyundai Henrietta Rochester responded

This is wonderful to hear! Our service department holds its services to highest of standards and always tries to work efficiently and quickly. We are happy you found this to be the case during your visit!

March 10, 2021

Everyone in the service department was very courteous, respectful, accommodating, and pleasant, especially Matthew. I enjoyed very much meeting Joe Foster and sharing with him my bad experience I had wit More

by BOBBIS41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew in service dept.
Mar 18, 2021 -

Vision Hyundai Henrietta Rochester responded

Hi Bobbis! Joe Foster our General Manager, and his team pride themselves to ensure our customers have a 100% Truly Exceptional Customer Experience. From your review it sounds like this was achieved with Matthew! If you ever need anything in the future please let us know. Thank you again for choosing Vision Hyundai Henrietta!

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