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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.4
669 Reviews

669 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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September 03, 2025

The bronze service went smoothly. They were friendly and completed the service sooner than I expected. I just love my Elantra. More

by MARGARET_BUCKEL
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
September 03, 2025

The salesman and the support staff were so helpful and aware of our needs. They dealt with us in a very professional manner. More

by JEANNEHPROCTOR
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Finnefrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M Trevino
September 02, 2025

Very professional, accomodating, and friendly! Service was conducted to my specifications and Matt Melino let me use my service coupon after the invoice had already been printed out. He has always More

by jmanko55
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
September 01, 2025

It went well, was done in the estimated time and cost much less than expected. More

by KDIOSY
Service Time
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

Great service! I would highly recommend vision for all of your auto care needs. Great staff and service! And I absolutely LOVE the features in the new line of vehic More

by jordanadezzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trés McGuire
August 28, 2025

Michelle in the service department was excellent. Took very good care of me. She was very friendly accommodating. . More

by zachr1969
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michelle Murphy
August 27, 2025

The service was a Blessing as always. They took care of what was needed in lee than an hour!! More

by MARKFERRENTINO28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 27, 2025

This is my fourth vehicle from Vision Hyundai, and I couldn’t be happier with the consistent quality and service I’ve received over the years. The team has always made the car-buying process smooth and More

by gwash1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 25, 2025

Our opinion has changed. We have a 2021 Forester. The Sunday before Christmas our heat stopped working. It was a cold two weeks before we could get an appointment at the d More

by LMW470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Melino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 23, 2025

I like Vision Hyundai car dealership in Henrietta and I bought 3 cars from them…. More

by Chittapho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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