Vision Hyundai Henrietta Rochester - Service Center

I was surprised to find out that cars don’t have a spare tires anymore but,…I at least need can of that Fix Repair,…I’m still waiting for someone to tell me that it has come in,…they had to order it. Tha tires anymore but,…I at least need can of that Fix Repair,…I’m still waiting for someone to tell me that it has come in,…they had to order it. That seemed weird. More

Had a wonderful experience! The service provided met my expectations. I was in and out in approximately one hour. The service provided met my expectations. I was in and out in approximately one hour. More

Vision on Henrietta Road is easy to deal with even though they are making renovations. From the moment I arrived they were pleasant and helpful. I was told my car would be ready in an hour and it WAS ! For t they are making renovations. From the moment I arrived they were pleasant and helpful. I was told my car would be ready in an hour and it WAS ! For the future I plan to stay with them. How could I do better. More

Today the visit was prompt and the appointment was timely. Very much appreciate getting a free inspection. timely. Very much appreciate getting a free inspection. More

Very good service. The service person was very helpful and friendly. Service completed very timely manner The service person was very helpful and friendly. Service completed very timely manner More

My service was great I was kept up to date at all times and I was and I was More

Michelle was very helpful and friendly. I appreciate their effort to provide the best vehicle service in a convenient way. I appreciate their effort to provide the best vehicle service in a convenient way. More

Tyler in Service was extremely helpful and very professional. Excellent service working with Tyler…keeps me a happy Hyundai customer professional. Excellent service working with Tyler…keeps me a happy Hyundai customer More

Son muy amables en su atención y servicio son eficientes me siento bien cuando entro al centro de atención porque te sientes bien atendido gracias por su profesionalidad me siento bien cuando entro al centro de atención porque te sientes bien atendido gracias por su profesionalidad More

The service on my car was originally estimated to only take 2-3 days but my car was held at the dealership for over a week. The mechanic working on my car went on vacation shortly after I had dropped off take 2-3 days but my car was held at the dealership for over a week. The mechanic working on my car went on vacation shortly after I had dropped off my car and the parts were ordered. My car had not been passed to someone else to take care of but it sat at the dealership for over a week because the mechanic was on vacation. while this was going on, I was asking for updates on the car because it had been taking much longer than originally anticipated. I was told that my car was being worked on and that they are waiting for a part to come in. The worst part was that the part had arrived but couldn’t be placed because the mechanic was on vacation. Is there only one mechanic at this location? Why was I never properly informed on what was happening to my car until my mother eventually called the location to figure out what exactly was happening. More