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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.5
360 Reviews

360 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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March 12, 2021

Service manager Pete was the best. It was a complex electrical issue and they went the extra mile to get it fixed. I was so happy I brought them donuts. Thanks again. More

by MBAXENDE
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete
Mar 17, 2021 -

Vision Hyundai Henrietta Rochester responded

Hi! We couldn't agree with you more, Pete is fantastic! We appreciate your kindness and thank you for choosing the Vision Automotive Group!

March 12, 2021

great price on vehicle.no stress process.service is great price on vehicle. no stress process. service is prompt and friendly. sales and service people are helpful and competent. convenient location More

by COINCLTD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
evan (sales), doud (mgmt), service dept. manager, service writer, cashier
Mar 17, 2021 -

Vision Hyundai Henrietta Rochester responded

Thank you so much for your high rating! We truly appreciate you taking the time to write out such a fabulous review of our team here at Vision Hyundai Henrietta!

March 11, 2021

I enjoy going here for both sales and service. It's the people that makes all the difference. They are helpful and easy to talk to, and seem to take a sincere interest in my issues or questions. The lot co More

by KAMAKAZI414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Priest
Mar 17, 2021 -

Vision Hyundai Henrietta Rochester responded

Thank you for your 5 star review! We appreciate your feedback and will do our best to better accommodate you when you come in for service! We hope you have an amazing day!

March 10, 2021

Greg and the rest of the service department are professional, informed, friendly, and flexible in scheduling appointments. I appreciate their dedication to their craft as well as the transparency More

by BETSY.FRANK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Mar 17, 2021 -

Vision Hyundai Henrietta Rochester responded

Hi Betsy! We couldn't agree with you more, Greg is fantastic! Thank you for being a loyal customer to the Vision Automotive Group!

March 10, 2021

Have had excellent service with the team at Henrietta Vision. They accommodate me having to drop off my vehicle in early mornings whenever I need it serviced. They were quick to try to find a root of a r More

by ilmd2614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Vision Hyundai Henrietta Rochester responded

This is wonderful to hear! Our service department holds its services to highest of standards and always tries to work efficiently and quickly. We are happy you found this to be the case during your visit!

March 10, 2021

Very quick service and friendly staff! My car was taken in right away and I had very little wait time for my oil change to be completed. More

by NETTIE_347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Vision Hyundai Henrietta Rochester responded

We're so glad that we were able to go above and beyond your expectations! We strive for excellent customer service here!

March 10, 2021

I brought my car in for service and was very surprised how quickly the work was done. The waiting room was quiet, clean and accommodating for the short time I had to sit there. I was very happy with my More

by Mbehr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Vision Hyundai Henrietta Rochester responded

We are happy to hear you had a great experience! We appreciate your 5 star review!

March 09, 2021

Everyone in the service department was very courteous, respectful, accommodating, and pleasant, especially Matthew. I enjoyed very much meeting Joe Foster and sharing with him my bad experience I had wit More

by BOBBIS41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew in service dept.
Mar 18, 2021 -

Vision Hyundai Henrietta Rochester responded

Hi Bobbis! Joe Foster our General Manager, and his team pride themselves to ensure our customers have a 100% Truly Exceptional Customer Experience. From your review it sounds like this was achieved with Matthew! If you ever need anything in the future please let us know. Thank you again for choosing Vision Hyundai Henrietta!

March 09, 2021

Always fast, complete and great service. I've been going to Vision Hyundai in Henrietta since 2004 and find those in the Service Area to be very responsive to my needs bith in getting an appointment and doi More

by DAVESCHANTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone in Service
Mar 18, 2021 -

Vision Hyundai Henrietta Rochester responded

Hi Dave! Thank you so much for taking the time to write out such a great review of the Vision team! We appreciate your support and your continuous business with Vision Hyundai Henrietta!

March 08, 2021

Great personality always going a extra mile to make sure everything is taken care of . Always with a smile . No matter when we call he is ready to answer our questions More

by PHILLIS_WOODEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron
Mar 18, 2021 -

Vision Hyundai Henrietta Rochester responded

Thank you so much Phillis for your feedback! We are happy to hear you always have a great experience with our team! We appreciate your business!

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