Vision Hyundai Henrietta Rochester - Service Center

Always a great experience. Good communication, quality work, knowledgeable people. I appreciate everyone at vision hyundai. Good communication, quality work, knowledgeable people. I appreciate everyone at vision hyundai. More

Excellent in fining and advising me Actually took me into the repair bay to show me the issue and advising me as how to address the issue of a bad oil change by another oil change organization. the repair bay to show me the issue and advising me as how to address the issue of a bad oil change by another oil change organization. More

Excellent customer service Everyone was so nice and made the appointment stress free. Thank you. made the appointment stress free. Thank you. More

Great service and follow through. Made sure that everything was done well and when there was some difficulty gave me excellent explanation Made sure that everything was done well and when there was some difficulty gave me excellent explanation More

Waited 2 hours when car was being inspected. When I finally asked service dept what was taking so long they said machine broke down. I said how long ago. They replied 10 minutes.i had an appt 2 When I finally asked service dept what was taking so long they said machine broke down. I said how long ago. They replied 10 minutes.i had an appt 2 hrs earlier. What was the delay. Prior to this I was in for an oul change which took 3 hours. This is NOT the Vision I used to deal with. More

I was in and out quickly, but they forgot to tell me the trip prior that I had to pay and order the part first...they just told me to come back the following week because the part wasn't in stock, and that trip prior that I had to pay and order the part first...they just told me to come back the following week because the part wasn't in stock, and that my car would be fixed the day the part came in...so I lost a week of time because of poor communication...but when I came back after the part was ordered and paid for everything went well and my car was fixed in a timely fashion.. More

I had an electrical issue and they brought it right and started repairing it Great service started repairing it Great service More

Courteous, efficient, goid workman ship Their the best I bring them treats sometimes Love them bring them treats sometimes Love them More

Usually a very positive experience, no issues or concerns. Very good customer service desk workers. concerns. Very good customer service desk workers. More

In person: professional, friendly, attentive. Phone: that person (female) rushes and doesn't listen. Great experience Phone: that person (female) rushes and doesn't listen. Great experience More