Vision Hyundai Henrietta Rochester - Service Center

The service team is always polite and helpful. The only thing that would make it better is to improve communication and give the customer more frequent updates. Also, no human answers the phone…e The only thing that would make it better is to improve communication and give the customer more frequent updates. Also, no human answers the phone…ever! They always call back, but the system is not a good one. I also have no luck scheduling service online. I usually drive to the dealership to talk to a human. More

Service always explain the nature of the job that need to be performed before starting. be performed before starting. More

We did two cars, an oil change and two inspections. Went well and fast Staff was very helpful. Brandon got me in on a short notice, thank you. Went well and fast Staff was very helpful. Brandon got me in on a short notice, thank you. More

Very polite and attentive to my needs On time and did everything requested at no charge everything requested at no charge More

I find the staff in sales and service to be friendly, courteous, honest, and helpful courteous, honest, and helpful More

Very friendly staff. ..took care of all my needs and were very attentive and courteous ..took care of all my needs and were very attentive and courteous More

I like the service friendly and pleasant you get in and out I love it out I love it More

Easy to schedule with a quick drop off. Great communication, and even better work. Definitely revommend Great communication, and even better work. Definitely revommend More

I appreciate that my free oil changes for life was honored. Greg Melino issued that to me when I bought my 2020 Tucson and initially I was told it would not be carried over by the new owners. I thoug honored. Greg Melino issued that to me when I bought my 2020 Tucson and initially I was told it would not be carried over by the new owners. I thought 90 minutes was too long for only an oil change. In the future, I would rather be told up front how long the visit would take so I could make plans to leave for that time. I have been a Vision customer since 2008 when I bought my first Tucson that I drove for 12 years because of the great care I took of that car and the service I received from Vision Hyundai. I hope to continue in the same way with my current Tucson. Mary Ellen Sabey More

No long wait time, they were very friendly. Ask I had any questions after they told me my car was ready.offered direction that made it easier to fine my car! Ask I had any questions after they told me my car was ready.offered direction that made it easier to fine my car! More