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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.4
592 Reviews

592 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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February 06, 2024

I had the best service on my Santa Cruze, I was treated so nice. I have to use an electric wheelchair ?? they helped me through the doors and made a cup of coffee. They finished it quick and helped me get More

by RKB14530
Recommend Dealer
Yes
Employees Worked With
On the phone ??.
Feb 08, 2024 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 06, 2024

In and out, quick and professional They changed my oil and completed my 25,000 miles check up More

by Karadancoitrone
Recommend Dealer
Yes
Feb 08, 2024 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 15, 2024

I am very frustrated lately with this dealership. Every time I calk I have to leave a message for the service department. Last time I called I never got a call back. I had to call again after waiting More

by Sharynph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Feb 01, 2024 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 15, 2023

Matthew lied that the drive testing was about 1 hour but the car was in the backyard standing for two hours I made an appointment online and your store texted me for confirmation but the system did not show More

by dkiselgof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Melino
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Vision Hyundai Henrietta Rochester responded

"Dkiselgof" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 09, 2023

The service was good, quick, and took no effort on our part. Great job! Will return! More

by Number1son100@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 08, 2023

My experience at vision Hyundai was great everyone was helpful and. Answered all my questions and got back to me every time I reached out to them and would highly recommend them to anyone who needed their More

by 1surefinanceauto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor Barnhart
Nov 08, 2023 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 08, 2023

You guys have the wrong phone number, I literally have never done business with you guys More

by IHaveNeverDoneBusinessHere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nunya
Nov 08, 2023 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 05, 2023

Very good anh friendly no waiting for long time I'll come for the next oil change More

by Thanh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor Barnhart
Nov 06, 2023 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 04, 2023

Great customer service. Willing to answer any and all questions you have and great people overall. More

by RAMOSBRIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron , Ben Anderson
Nov 06, 2023 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 04, 2023

Service Matt service manager and Barry technician are the reason I keep buying and serving my Hyundais More

by CWALTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor Barnhart
Nov 06, 2023 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Nov 06, 2023 -

CWALTER responded

thank you for the wonderful service and trust.

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