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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.4
674 Reviews

675 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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August 08, 2025

Very good service. The service person was very helpful and friendly. Service completed very timely manner More

by JPUDUSSERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 07, 2025

My service was great I was kept up to date at all times and I was More

by NOEMAIL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Vision Hyundai Henrietta Rochester responded

Great to have you back with us again!

August 07, 2025

Michelle was very helpful and friendly. I appreciate their effort to provide the best vehicle service in a convenient way. More

by WATDI45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Aug 07, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 06, 2025

Tyler in Service was extremely helpful and very professional. Excellent service working with Tyler…keeps me a happy Hyundai customer More

by MAMBO430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TYLER
Aug 06, 2025 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 02, 2025

Son muy amables en su atención y servicio son eficientes me siento bien cuando entro al centro de atención porque te sientes bien atendido gracias por su profesionalidad More

by marcelm_m66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 01, 2025

The service department was easy to work with from making an appointment to the actual service. They were quick and did an amazing job. More

by pantinelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 01, 2025

The service on my car was originally estimated to only take 2-3 days but my car was held at the dealership for over a week. The mechanic working on my car went on vacation shortly after I had dropped off More

by IsabelTaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendon
Aug 05, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for bringing this to our attention, Isabel. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

July 31, 2025

The service department is outstanding they communicate with you and explain why they recommend service. More

by KERRYUPSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 30, 2025

Michelle was congenial, knowledgeable, efficient and a pleasure to work with... she even estimated my completion time exactly to the minute! My kudos to the mechanics for completing my work in such a tim More

by DPCANGIALOSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Jul 30, 2025 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 30, 2025

I look forward to when construction is complete. Other than that, it was a nice place. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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