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Vision Kia East Rochester

East Rochester, NY

Overview
Employees
Reviews
Vehicles
4.4
1,042 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize. Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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201 E Linden Ave

East Rochester, NY

14445

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Showing 1,042 reviews

August 12, 2025

Good service. Very friendly staff. Only downside time. Only downside is availability of parking upon arrival More

by GINNYR4206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2025 -

Vision Kia East Rochester responded

We appreciate your feedback and are eager to better your return experience.

August 12, 2025

Great customer service and they made it quick and easy! I love my new Kia More

by jessica.townsend08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ziad Hasasneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Jensen Taylor Valenti, John Gammariello, Joe Ingrassia, Tom Barnes, David Roque
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Aug 12, 2025 -

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 12, 2025

The team was fabulous — professional, efficient and easy to work with. I totally give the team a five star rating. More

by kcbeale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ziad Hasasneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gammariello, Joe Ingrassia, Tom Barnes, David Roque
Report | Print
Aug 12, 2025 -

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 11, 2025

Good Always everything is good nice and clean Personal friendly always reminds my name Good More

by crazysoapn
Recommend Dealer
Yes
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Aug 12, 2025 -

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 10, 2025

The greeting that I received from Ms. Jessica and Ms.Mandy was fantastic! They were so welcoming and made my new move to Vision Kia smooth and comfortable! I look forward to my next visit More

by curtisbirthwright00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Jessica and Ms. Mandy
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Aug 12, 2025 -

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 09, 2025

Communication is not good. You can never get through on the phone to the service center. Service center and sales people do not communicate agreed upon things at all More

by CHRISTINA.CERQUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samuel, David Roque
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Aug 12, 2025 -

Vision Kia East Rochester responded

Christina. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

August 08, 2025

Good people, no pressure with buying. Would commend them to a friend and location is perfect. More

by CHER5560
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2025 -

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 07, 2025

Very poor customer service! Total scam! A huge rip off! Worst ever. Never go there again More

by NADINEKNAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny G.
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2025 -

Vision Kia East Rochester responded

We value and appreciate your business, Nadine. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

August 06, 2025

Very pleasant and respectful customer service was the most welcome to the dealership and answering all of my questions More

by Sabrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2025 -

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 06, 2025

Really appreciate Amanda and all her help, time and efforts for getting me back into my vehicle! More

by oxbabiik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda herko
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Aug 07, 2025 -

Vision Kia East Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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