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Vision Kia East Rochester

East Rochester, NY

Overview
Employees
Reviews
Vehicles
4.4
1,042 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize. Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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201 E Linden Ave

East Rochester, NY

14445

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Showing 1,042 reviews

August 05, 2025

Fast thorough services. Attentive, personable staff.clean waiting area. Amanda Herko kept me informed on work progress, mechanical needs until completion. More

by cdawn230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Herko
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Aug 06, 2025 -

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 04, 2025

Made the process very easy and the staff is very courteous. All my issues were taken care of and explained. More

by MMACCARONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 02, 2025

Expectations exceeded! Vision Kia of East Rochester has a wonderful service team. Very helpful and definitely made the process of getting my car serviced as smooth as possi More

by RENEE YANKLOSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 30, 2025

Communication was great. Kept me updated constantly. Amanda was amazing. Very calming during a stressful situation More

by jenwilkinson22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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Jul 31, 2025 -

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 30, 2025

Everyone in this establishment is extremely friendly and welcoming. From the moment I walked in to the moment I left; I was pleasantly surprised with the service More

by BNB.SOLUTIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ziad Hasasneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Herko , John Gammariello, Joe Ingrassia, Tom Barnes, David Roque
Report | Print
Jul 31, 2025 -

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 28, 2025

The service department is amazing especially Amanda and Domingo they are always nice and fast! More

by KAYLASAPORITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ziad Hasasneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Herko, Domingo, John Gammariello, Joe Ingrassia, Tom Barnes, David Roque
Report | Print
Jul 28, 2025 -

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 27, 2025

The brakes are still squeaking, so the issue wasn't resolved The adjustments made on the brakes didn't fix the issue More

by rpresfh
Recommend Dealer
No
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Jul 28, 2025 -

Vision Kia East Rochester responded

"Rpresfh" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 25, 2025

Friendly, transparent, low pressure service. They really were solution-finders, and got creative to get a perfect fit deal. More

by JPGALLEMORE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Awais. 5 stars, Joe Ingrassia, David Roque
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Jul 28, 2025 -

Vision Kia East Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 24, 2025

I was treated well and job was completed quickly. I am very pleased with their service. More

by frankcalandra490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2025 -

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 24, 2025

Manny your service Manager was kind enough to have a Kia Niro looked at for me. The car was purchased in Philadelphia by my daughter. When I owned my 2011 Kia Optima EX, I had all my service done here...2 More

by DaveK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Vision Kia East Rochester responded

Thank you for your time and kind words, Dave! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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