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Vision Kia East Rochester

East Rochester, NY

4.4
494 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize. Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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201 E Linden Ave

East Rochester, NY

14445

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Showing 494 reviews

March 30, 2021

Great customer service, flexible available service hours, friendly staff. I have bought 5 cars at least from them so far and see no other reason to go anywhere else. 2 cars were over e-mail and text till s More

by CHROMEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany
Apr 20, 2021 -

Vision Kia East Rochester responded

This is wonderful to hear! Thank you for being a loyal customer to the Vision Automotive Group!

March 24, 2021

I always receive great customer service and I am grateful to everyone at Kia Dealership for all they do, and I would recommend anyone with a Kia to get service at your location... More

by lainelaine24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan C.
Mar 25, 2021 -

Vision Kia East Rochester responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We thank you for the wonderful review and look forward to your next visit!

March 22, 2021

I’m really happy with how quick my car had been fixed. They did a really good job! I would definitely recommend others to come here! More

by HALL.ASHLEY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

We are happy to hear that you had a wonderful experience! Your recommendation means so much to us and we're so happy to have earned it. We hope to see you soon!

March 21, 2021

I went in for an oil change and walked out with a new car. The sales man was extremely nice and very friendly . NOT pushy More

by MMRUNION1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric R, Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

We are happy to hear you were able to find what you were looking for! Thank you for taking the time to leave such a positive review!

March 20, 2021

They are always friendly and helpful and knowledgeable. My car has some major issues right now and they are working to get things repaired under warranty. More

by AHAMELIN78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

Thank you so much for taking the time to write out such a great review of the Vision Kia East Rochester team! We appreciate your support and your continuous business!

March 20, 2021

Some of the worst customer service I have ever experienced. It took weeks to receive a phone call back from the manager. Staff was very unhelpful and could not answer any my my questions. I do not More

by ANTHONY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phillip Amo
March 19, 2021

Grate people got me right in and was in and out. Took there time to explain every option I could take and did not force one or other option they allowed me to pick what be s t fit me More

by MGILBERT2023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

We are happy to hear you had a great experience! We appreciate your 5 star review!

March 19, 2021

Excellent service from Jordan he is vary helpful and helps with things I wouldn’t even think to ask he would definitely recommend him for your next appointment More

by NALAPAGE19
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan C.
Mar 24, 2021 -

Vision Kia East Rochester responded

This is wonderful to hear! Our service department holds its services to highest of standards and always tries to work efficiently and quickly. We are happy you found this to be the case during your visit!

March 17, 2021

Shawn was my salesperson, he was amazing! He is very knowledgeable of the entire product lines. He kept me updated during the entire process and was able to get me into my new car quickly. More

by LAZARUS153
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Hoyt
Mar 24, 2021 -

Vision Kia East Rochester responded

We're so glad that we were able to go above and beyond your expectations! We strive for excellent customer service here!

March 16, 2021

Excellent! Eric was wonderful....I wouldn't go any where else! I have leased through them and now I bought a new vehicle and I am very happy! More

by KIRILL0612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Ronnenberg
Mar 24, 2021 -

Vision Kia East Rochester responded

We are so glad you had such a great experience here with Eric! We appreciate your business and hope you are loving your new vehicle!

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