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Vision Kia East Rochester

East Rochester, NY

Overview
Employees
Reviews
Vehicles
4.4
1,041 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize. Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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201 E Linden Ave

East Rochester, NY

14445

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Showing 1,042 reviews

September 23, 2025

Caleb did an amazing job helping us find the perfect car for our family! Very helpful! More

by GRACETURNERNYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb
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Sep 23, 2025 -

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 23, 2025

We need to talk, I haven't called but I am positive that the tire rotation we asked and paid for, was not completed More

by Herbst.Jason
Recommend Dealer
No
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Sep 25, 2025 -

Vision Kia East Rochester responded

Thank you for bringing this to our attention, Jason. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

September 21, 2025

Amazing service went for maintenance fix and they were all good and the service was cool More

by Dilip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2025 -

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 17, 2025

Friendly and courteous On time and fast. Explained the job clearly and great service Great More

by amerkfan
Recommend Dealer
Yes
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Sep 18, 2025 -

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 17, 2025

Excellent service, friendly and efficient. Ananda was friendly, knowledgeable and easy to work with. In and out in a timely manner. More

by rkurtz85
Recommend Dealer
Yes
Employees Worked With
Amanda
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Sep 18, 2025 -

Vision Kia East Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 14, 2025

Jennifer was wonderful. The phone system needs work. Tried every number , so I called sales an they always answer of course More

by kxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2025 -

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 14, 2025

Vision Kia East Rochester has been great to work with each time I have done business with them. I plan to return. More

by KMACCHEYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ziad Hasasneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Brown, John Gammariello, Joe Ingrassia, Tom Barnes, David Roque
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Sep 16, 2025 -

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 14, 2025

Service was fast and efficient. Staff was very helpful. The TV being on would have been nicer More

by ANN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2025 -

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 13, 2025

Best staff in a parts and repair area of a local dealership that I can imagine!!? More

by vh1422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ziad Hasasneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, Mandy, Tiffany, Jessica
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Sep 16, 2025 -

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 12, 2025

Very friendly service, clean dealership and easily to deal with. Very professional and would eeturn More

by DOUGLAS_DUMONT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ziad Hasasneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gammariello, Joe Ingrassia, Tom Barnes, David Roque
Report | Print
Sep 12, 2025 -

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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