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Bob Johnson Nissan - Service Center

Rochester, NY

4.4
156 Reviews

156 Reviews of Bob Johnson Nissan - Service Center

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May 03, 2024

They explain any problems , work efficiently to get things right. The lounge room is clean and comfortable, nice they offer coffee. More

by HACK56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
May 03, 2024

I wasn’t happy about needing a transmission on a 5 year old car. Happy it was under warranty and was able to get a rental car also. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina and Sean W
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May 03, 2024 -

Vision Nissan Greece responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
May 03, 2024

Very honest about their advise, not like another dealership that l have delt with . Friendly people know their product. More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
May 01, 2024

I had a positive experience. Everything went smoothly and it was a good day at the dealership More

by MCARROLL17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Vision Nissan Greece responded

Thank you again for this positive feedback!

Helpful
May 01, 2024

Great care. Took me right in for my inspection. Very fast turn around. Didn't wait long at all. More

by DAWN M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Vision Nissan Greece responded

Thank you again for this positive feedback, Dawn!

Helpful
May 01, 2024

They are as usual top notch. I will continue to lease my vehicles from Vision Greece! More

by christinegleisle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
May 01, 2024

I love vision Nissan in Greece and Ryan Mroszczak. This is the only place I buy my cars from. More

by RUFNGAL6446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Vision Nissan Greece responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
April 30, 2024

Adam was courteous and so pleasant to work with, Always a good experience at Nissan dealership on Ridge Rd West More

by SCARTERCASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
April 30, 2024

They're very nice good worker know what they are doing and do excellent job More

by NATTYDC16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
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May 01, 2024 -

Vision Nissan Greece responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
April 28, 2024

Went for diagnostics. Was told transmission was bad. Wasn't. Only needed wheel bearings. Wanted to charge $8400 for something not needed. I will not be going back. They ch More

by VEINCENTGRILLO05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember who I dealt with.
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May 01, 2024 -

Vision Nissan Greece responded

Thank you for bringing this to our attention, Vincent. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

Helpful
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