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Bob Johnson Nissan - Service Center
Rochester, NY
200 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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200 Reviews of Bob Johnson Nissan - Service Center
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May 24, 2024
During the sale I had no complaints. My salesman went above and beyond. I had my vehicle about 2 weeks before I noticed it skipping. I had a vacation scheduled for the following week so My salesman went above and beyond. I had my vehicle about 2 weeks before I noticed it skipping. I had a vacation scheduled for the following week so I took it in and was told it was a sensor issue and would be fine. Now at the end of my trip my family and I were stranded on the road for the same issue. Now I take the car back the following morning to find out a week later that the transmission was shot. Again they were cooperating and took it in. This is where it started to go wrong. I don’t hear a word from them about my vehicle status for at least a month. On top of that there is a no fault accident involving the “rental vehicle”. Now they want the rental back but will not give me a replacement because I refuse to pay the deductible for an accident that I couldn’t have prevented. More
by t.clancy28
Verified Customer
Helpful May 24, 2024
They are very professional and precise when they give you time they really do keep that time. I love the staff they are friendly and courteous and really care about the people that they were dealing with. I time they really do keep that time. I love the staff they are friendly and courteous and really care about the people that they were dealing with. I have bought Nissan's even when they were called by another name. The car is so reputable and I believe in the product and the people behind the product. More
by J245M
May 23, 2024
I always get great service from your department. Colton keeps me coming back along with the quality personnel attention. The Nissan I purchased from Vision is one of my favorite cars ever. Colton keeps me coming back along with the quality personnel attention. The Nissan I purchased from Vision is one of my favorite cars ever. More
by ogdent
Employees Worked With
Colton and Dan.
May 22, 2024
I had a great experience when I went in for service on my Nissan Altima. They were friendly and accommodating. Nissan Altima. They were friendly and accommodating. More
by TODDBREITUNG
May 22, 2024
The service department at Vision Nissan in Greece is unmatched! They were able to work with my schedule, get my car back to me the same day, and it was affordable! My service advisor, Sean, was wonderfu unmatched! They were able to work with my schedule, get my car back to me the same day, and it was affordable! My service advisor, Sean, was wonderful and communicated with me the entire process. More
by Ghitz9311
Employees Worked With
Sean Wiggins
May 17, 2024
Vision Nissan Greece always provides exceptional customer service and quality repairs every time i’m due for one. Always a satisfied customer :) service and quality repairs every time i’m due for one. Always a satisfied customer :) More
by TIMREDMAN11
Employees Worked With
Other Employees :
Tina and I believe Colton (i’m not sure his name)
