Volkswagen SouthTowne

Very fun, Interesting! It was an interesting and fun experience! Harry and Mujo worked very hard to get me the best deal and they delivered! They showed us everything that w It was an interesting and fun experience! Harry and Mujo worked very hard to get me the best deal and they delivered! They showed us everything that we wanted to know all while getting us to the price we needed! Great experience! More

The worst I've ever experienced! I will NEVER purchase a car or take a car to this dealer for service. If I could score below a single star I would. Where to begin....the car I curr I will NEVER purchase a car or take a car to this dealer for service. If I could score below a single star I would. Where to begin....the car I currently have is leaking INSIDE--water dripping on my head at times. It doesn't always leak in the same place, but it leaks. I took it in FOUR times and paid almost a thousand dollars because my extended warranty didn't cover it. FINALLY, they tell me that they think they found the problem, but because it's out of warranty, they won't cover the fix--probably over 2K. It's a factory problem with the welding on the roof rack, but THEY WON'T FIX IT. So, I refused to pay for the fix and just want my car back--IT'S BEEN THERE A MONTH. All they have to do it put it together. I was promised my car Wed.Sept 18th, then promised it by Tuesday, Sept. 24th. I have not heard one word from anyone. My service contact never answers my e-mails. The only calls I get are from sales trying to make a sale--get me to trade in my car for a used car that's priced far above blue book. Update: Finally got a call from the service manager--only because of this review. He called within a very short time of me posting this, then he bullied me verbally on the phone, and told me that I needed to work with them. How about they deliver service when promised originally?! I STILL have no confirmed date to pick up my car. More

Great experience! Daniel, Dillon and Mike were super helpful. picked my car and was In and out super quick. Best service I have ever had. Thank you so much! Daniel, Dillon and Mike were super helpful. picked my car and was In and out super quick. Best service I have ever had. Thank you so much! More

Great to work with. Travis Ching and Carly Bartosiewicz were great to work with! Both worked with me to find a vehicle that fit my criteria and get me out the door in a Travis Ching and Carly Bartosiewicz were great to work with! Both worked with me to find a vehicle that fit my criteria and get me out the door in a timely fashion. Initially, they didn't have what I was looking for, but Carly worked to find that diamond in the rough. I'd highly recommend working with either professional. More

Low Stress/High Quality Service Mike has sold us 2 cars and has always been very honest, polite and knowledgeable. He works for the best deal and is very patient. Love the no press Mike has sold us 2 cars and has always been very honest, polite and knowledgeable. He works for the best deal and is very patient. Love the no pressure, confident help! Travis listened to what we wanted and made the deal. Appreciated his willingness to work with us and make sure we were comfortable with the end result. More

Top notch sales n service It seems to me that most dealerships have great deals BUT what really makes them stand out is service and communication! When i had question they gave It seems to me that most dealerships have great deals BUT what really makes them stand out is service and communication! When i had question they gave me answers. They had several cars to chose from and they helped me pick the best one. No high pressure just plenty of service and they allowed me to pick the car i wanted More

Golf R Thank you Stan and Daniel and all the helpful staff at SouthTowne VW! It was a long search for the Golf R I wanted at the price I wanted. I’m glad I c Thank you Stan and Daniel and all the helpful staff at SouthTowne VW! It was a long search for the Golf R I wanted at the price I wanted. I’m glad I chose SouthTowne. More

Great dealer above and beyond I was driving around the parking lot looking at car happen to see a 2016 jetta one of the shop guys was working on the lot ask if me if I would like t I was driving around the parking lot looking at car happen to see a 2016 jetta one of the shop guys was working on the lot ask if me if I would like to go get some one to show it to so he ran back to the building and got Braxton for us once he was with us right away he wanted to get my sick mother into the warm building Braxton was busy so hand us off to Eric he was just as great with us once I let him know I need to go,get battery for,my mother's pain pump he watch over her when I ran to the store to get them More

Purchase Mike at VW Southtowne is awesome. We love the new Tiguan we purchased. Pricing was fair and the customer service was excellent. From Mike in Sales, T Mike at VW Southtowne is awesome. We love the new Tiguan we purchased. Pricing was fair and the customer service was excellent. From Mike in Sales, Travis in Sales to finance. It was a smooth purchase. More

Above & beyond I was fortunate enough to have Shane as our sales agent—he’d previously sold a car to a family friend earlier in the year and she had rave reviews. I I was fortunate enough to have Shane as our sales agent—he’d previously sold a car to a family friend earlier in the year and she had rave reviews. I was pleasantly surprised when I found I’d drawn a lucky straw. He along with the men I worked with to reach a decision that worked for all of us, went to great lengths to make sure I got the VW I wanted at a price I could afford. Shane went over all the details of the car, the features, any limitations, and was honest and forthright. I asked him at the end what he’d tell his mom about the car if she were about to buy it. Shane gave an excellent and worthy answer. I am elated with my VW! More