Volkswagen SouthTowne

Really good. The staff was very kind and very mindful of my needs. I was very impressed overall with the level of customer service and I will always make an effor The staff was very kind and very mindful of my needs. I was very impressed overall with the level of customer service and I will always make an effort to go back. More

Great customer service While I ended up spending much more than I had planned on, the customer service was excellent. Malik went out of his way to keep me informed of everyt While I ended up spending much more than I had planned on, the customer service was excellent. Malik went out of his way to keep me informed of everything that was going on and what needed to be done. More

Fast sevice My car broke down and I was able to drive it to them. They worked me in without an appointment very quickly and were very helpful. My car broke down and I was able to drive it to them. They worked me in without an appointment very quickly and were very helpful. More

Great Service Malik is awesome every time...Great service and they really work hard to be fast and accurate. They are always trying to make sure that I was satisfi Malik is awesome every time...Great service and they really work hard to be fast and accurate. They are always trying to make sure that I was satisfied with everything I asked to have done. More

DSG Service I had contacted VW Southtowne to let them know that when they replaced my battery, they forgot to include the shroud around the battery when they re-a I had contacted VW Southtowne to let them know that when they replaced my battery, they forgot to include the shroud around the battery when they re-assembled the replacement. Well they couldn't find it. There was and is no proof, beyond my word, that the shroud was there in the first place. Adam took my word for it and ordered the replacement part no questions. I appreciate the excellent customer service Adam displayed and decided, when the part came in, to have the DSG serviced at the same time they put the shroud back on. They did a great job, and it was done quickly. The price for the DSG was less than I expected....which was a nice surprise. More

Great service! I am always happy with the customer care and service at South Towne Volkswagon. They are very fast and very efficient. I highly recommend South Towne I am always happy with the customer care and service at South Towne Volkswagon. They are very fast and very efficient. I highly recommend South Towne Volkswagon! More

Great Customer Service as Always The staff here is great, and I can always count on them to do a fantastic job with my vehicle. If I choose to wait as my vehicle is serviced, it's alw The staff here is great, and I can always count on them to do a fantastic job with my vehicle. If I choose to wait as my vehicle is serviced, it's always completed within the time they promise! More

80,000 mile service Great service, willing to discuss service options and great understanding of customers needs. The transportation service was polite, friendly, and Great service, willing to discuss service options and great understanding of customers needs. The transportation service was polite, friendly, and prompt. South-town Volkswagen provides the customer with great friendly service. More

Love you guys! Good job! Phone conversation with receptionist was perfect, no waiting to start the service, the shuttle was provided promptly, the car runs, wha Good job! Phone conversation with receptionist was perfect, no waiting to start the service, the shuttle was provided promptly, the car runs, what else do I want! More

Easy Peasy! I had a quick and painless experience getting recall work done on my new car. The employees were courteous and helpful. Loved the car wash! I had a quick and painless experience getting recall work done on my new car. The employees were courteous and helpful. Loved the car wash! More