Volkswagen of Alamo Heights

The service is good. I love that. I can communicate directly with Crystal and feel like I have a friend there who can help with my questions about my car and the service I love that. I can communicate directly with Crystal and feel like I have a friend there who can help with my questions about my car and the service that I need. My car seems to be running OK so I guess mission accomplished. although it was a bit pricey. The parking lot situation needs improvement. As it is inconvenient to have to bring my car at certain times and pick it up by five. More

I was truly pleasantly surprised how I was connected to someone who took the time to continue to email me. Buying a car isn't easy. But Wow! Jordan helped me mannered along the way. someone who took the time to continue to email me. Buying a car isn't easy. But Wow! Jordan helped me mannered along the way. More

Everything was very good. Did have 1 problem. When I got home from dealership I noticed that on the passenger side floor had some kind of debris on mat. Had to vacuum it up Did have 1 problem. When I got home from dealership I noticed that on the passenger side floor had some kind of debris on mat. Had to vacuum it up . I don't know if it was from installing the air filter or what. But I took care of it. The customer rep, Crystal took very good care of us. Very well Pleased. More

Great service the sell person was perfect no hassle to buy was in and out buy was in and out More

Crystal Audas. She is the person who got me to drive all the way from Medina County to have my car serviced here instead of a close place. She is the person who got me to drive all the way from Medina County to have my car serviced here instead of a close place. More

I had an appointment at 9 and was checked in at 9 45. 45 minutes wasted. 45 minutes wasted. More

Clean and staff was very attentive making sure I was comfortable throughout the buying process! comfortable throughout the buying process! More

Crystal was a great service advisor , she was very punctual and informative and such a kind advisor. Definitely recommending to come again with other friends of mine who own VW. punctual and informative and such a kind advisor. Definitely recommending to come again with other friends of mine who own VW. More

Service was excellent but cannot believe Having only 8300 miles on car had to replace rear brake pads and rods Never had that happen with any other car I’ve owned miles on car had to replace rear brake pads and rods Never had that happen with any other car I’ve owned More