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Volkswagen of Alamo Heights

San Antonio, TX

4.6
677 Reviews

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 677 reviews

May 08, 2025

Excellent customer care. Quick turn around on service. Car was returned washed and all protective paper removed. More

by VO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lei
May 10, 2025 -

Volkswagen of Alamo Heights responded

Hi, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 07, 2025

We got off to a bit of a rocky start as I was upset that my daughter's 2021 tiguan had cracked the oil pan due to a faulty PCV. After a bit, Ramon assured me it would be handled and to my surprise they had More

by Flareman1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Buchanan, Chris Cameron, Victoria Hammond, James Ward
May 09, 2025 -

Volkswagen of Alamo Heights responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

May 07, 2025

Crystal is fantastic she deserves a raise. Rodney was very knowledgeable also. And I like your dealership More

by jlgirl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal rodney
May 09, 2025 -

Volkswagen of Alamo Heights responded

Hi, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

May 05, 2025

Service was excellent! My Sales Advisor, Tim Bailey, was professional and very helpful. We looked at several possible vehicles and he was patient throughout the process. In More

by jnixon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Bailey
May 08, 2025 -

Volkswagen of Alamo Heights responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2025

Very informative as I had to get a recall fox on vehicle. Staff friendly and timing was great. More

by shauntorabutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Hammond, James Ward
May 06, 2025 -

Volkswagen of Alamo Heights responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2025

Fransico in the service department was awesome, he kept us updated and his customer service was excellent. Great experience. More

by evobull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fransico.
May 05, 2025 -

Volkswagen of Alamo Heights responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2025

Alamo Heights Volkswagon is a great , clean , classy dealership. It was my 1st visit . The people who work there , like Ramon & Liliana ( not sure of her name), were super friendly, knowledgeable , help More

by angeljane27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon & Liliana (spelling ?)
May 05, 2025 -

Volkswagen of Alamo Heights responded

Hi, thank you so much for your positive comments about Volkswagen of Alamo Heights! If you have any further questions, please give us a call. We're always happy to help!

May 02, 2025

This place it’s much better then last year… Ramon was courteous and professional all the time .. good environment 👍 More

by claribel.santiago68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
May 05, 2025 -

Volkswagen of Alamo Heights responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2025

Everything went smooth. Apt was at 10am advisor gave me an est as to when car would be ready and was accurate. Convenience of having a uber drop off and pick up was nice. Ex More

by Gmorneo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
May 05, 2025 -

Volkswagen of Alamo Heights responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 30, 2025

I enjoy the car buying experience at Volkswagen of Alamo heights, which is why I keep buying all my cars there. More

by esmemartinez1414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Rowshan, Chris Cameron
May 02, 2025 -

Volkswagen of Alamo Heights responded

Hello, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Volkswagen of Alamo Heights

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