Volkswagen of Alamo Heights

I purchased my VW Atlas a few months ago. Donte was my salesman and was very attentive, personable, and informative. There was a recall on my vehicle, so I worked with Carlos in the servic Donte was my salesman and was very attentive, personable, and informative. There was a recall on my vehicle, so I worked with Carlos in the service department. He was excellent at keeping me updated & my vehicle was ready within minutes of the estimated time. He also checked another concern that I had on one of my windows and we set up an appointment for me to go have that done. So far, everyone I have come across at the Volkswagen dealership in Alamo Heights have always been very friendly and professional. They do make every effort to make you comfortable and satisfied. More

Miss Rodriguez, was kind and my car was done in a timely manner, she was awesome manner, she was awesome More

My service advisor Leilani R. Took great care of my problems l was having with my New car . Great job 👍. Took great care of my problems l was having with my New car . Great job 👍. More

Quick and painless service. I came for a recall and they did everything needed in less than 1 hour. I came for a recall and they did everything needed in less than 1 hour. More

I truly appreciate the excellent customer service received from my ,Account Manager Crystal and her service team. I highly recommend them received from my ,Account Manager Crystal and her service team. I highly recommend them More

I am from Iowa and has hit something on the interstate that cracked a rim and I had to get new tires and rims. I brought it in thinking that it was a balancing issue or alignment and instead found it was that cracked a rim and I had to get new tires and rims. I brought it in thinking that it was a balancing issue or alignment and instead found it was missing the hub rings. The advisor was very honest with us and let us know to take it back to where we had gotten the tires because they failed to install them since I has to get aftermarket rims. I just want to say that for someone who works as a service advisor myself I was very thankful for the honesty and was willing to take care of the cost of the balance since it was not a balance issue. I was impressed by the caring nature of the service team as well!!! Definitely would come back if I'm ever in town again! More

Excellent service and short warning time Personal attention and follow up for the next service attention and follow up for the next service More

I recently brought my car in for service at the VW dealership and had an outstanding experience. From the moment I arrived until the time I left, I was treated with exceptional care. Leilani in partic dealership and had an outstanding experience. From the moment I arrived until the time I left, I was treated with exceptional care. Leilani in particular went above and beyond to ensure everything was smooth and transparent. She kept me informed every step of the way, provided timely updates, and made sure all my questions were answered. It’s rare to come across such professionalism and genuine customer care. I’m very satisfied with the service I received and truly appreciate the attention to detail. Highly recommend! More

Francisco is a top notch service provider. He’s friendly and very knowledgeable. I would highly recommend Volkswagen of Alamo Heights. He’s friendly and very knowledgeable. I would highly recommend Volkswagen of Alamo Heights. More