Volkswagen of Alamo Heights

The service staff was very friendly and helpful. I went for my vehicles first service. I went for my vehicles first service. More

Normally I have a great experience in Service but not today. I had a scheduled appointment at 10:15 and my car was not done till 1pm. It was a simple service oil change and inspection. I originally had a today. I had a scheduled appointment at 10:15 and my car was not done till 1pm. It was a simple service oil change and inspection. I originally had a recall appointment as well but checking in to dealership they were unable to complete the service due to needing more time. They only had uber car service and it only went 15 miles out. My house is 19 miles. No more shuttle service. Major improvements needed. Please do better Alamo Heights VW. More

Every one that was involved with our sale was very professional and I attuned to what was important to us. professional and I attuned to what was important to us. More

Great service, value and professionalism from Carlos. Gave the car a thorough inspection and will be getting the car all the maintenance required Gave the car a thorough inspection and will be getting the car all the maintenance required More

Was told multiple times that my car would be done within a time frame and nun were met I will not be taking my vehicle back for maintenance a time frame and nun were met I will not be taking my vehicle back for maintenance More

Best Dealership hands down. Staff were amazing. our Service advisor Leilani was the absolute best. She took care of us like family and the techs did an amazing job. Will continu Staff were amazing. our Service advisor Leilani was the absolute best. She took care of us like family and the techs did an amazing job. Will continue to recommend VW of Alamo Heights and Leilani. More

Ryan was my service advisor today. He was professional as courteous. The oil changed did take longer than expected. I was there a little over an hour. He was professional as courteous. The oil changed did take longer than expected. I was there a little over an hour. More

I've been buying and servicing there since 2018. Good people with a great attitude towards customer service! Good people with a great attitude towards customer service! More

I hadn't had the opportunity to buy a new car, I was encouraged and they recommended Volkswagen from Alamo Heights, I was surprised by the attention, if you have the opportunity to go ask for Mario, he encouraged and they recommended Volkswagen from Alamo Heights, I was surprised by the attention, if you have the opportunity to go ask for Mario, he knew how to explain all my doubts More

Our service representative, Crystal, could not have been nicer. She was super responsive and kept me informed. The work was done promptly and I am happy to have my car working again. Thanks VW of Alamo H nicer. She was super responsive and kept me informed. The work was done promptly and I am happy to have my car working again. Thanks VW of Alamo Heights. More