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Volkswagen of Alamo Heights

Overview Reviews (748) Inventory (343)

Volkswagen of Alamo Heights

Name: Volkswagen of Alamo Heights
Address: 1402 Northeast Loop 410, San Antonio, TX, 78209, US
Telephone: (210) 828-1201
Rating: 4.6

4.6

748 Reviews

1402 Northeast Loop 410, San Antonio, Texas 78209

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Sales: (210) 828-1201

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Volkswagen of Alamo Heights

San Antonio, TX

Overview

Reviews

Vehicles

4.6

748 Reviews

Call Dealership (210) 828-1201

1402 Northeast Loop 410

San Antonio, TX

78209

Directions

4.6

748 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (748) Inventory (343)

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Sales: (210) 828-1201

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Showing 748 reviews

August 28, 2025

SERVICE VISIT

Took fantastic care of us and our car. Unlike some other dealers, they actually communicated with us and helped to manage expectations when there were complications. Unlike some other dealers, they actually communicated with us and helped to manage expectations when there were complications. More

by Left4rss

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Employees Worked With

Rodney

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August 27, 2025

SERVICE VISIT

Carlos took great care of me from start to finish him and the staff communicated well with me. the staff communicated well with me. More

by Amayac10

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Carlos

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August 26, 2025

SERVICE VISIT

Service department was great. Really good communication from Francisco and Truong is an excellent technician, Really good communication from Francisco and Truong is an excellent technician, More

by Joe

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Francisco

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August 24, 2025

SERVICE VISIT

This is one of the few dealerships that have a truly diverse staff in ALL departments. And the quality reflects it! Every moment there is vibrant fun and thorough. Any issue is also met with an innovati diverse staff in ALL departments. And the quality reflects it! Every moment there is vibrant fun and thorough. Any issue is also met with an innovative attitude and a great solution is the immediate next step. I trusted this dealership with my purchase and every service concern when I am in town. THIS is the dealership you want to work with, hands down. More

by jtmcovello

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

LEILANI , Victoria Hammond

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Aug 26, 2025 -

Volkswagen of Alamo Heights responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2025

SERVICE VISIT

Alamo heights repaired my vehicle within the time frame that was quoted. I believe they went over and about to assist me. that was quoted. I believe they went over and about to assist me. More

by dlwjr

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Crystal

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Aug 24, 2025 -

Volkswagen of Alamo Heights responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 21, 2025

SERVICE VISIT

Everyone was polite and willing to help. Carlos was informative and quick to take care of my service needs. He kept me up to date on the work and let me know a part would need to be ordered Carlos was informative and quick to take care of my service needs. He kept me up to date on the work and let me know a part would need to be ordered. He said he would let me know when part arrives. It’s been over a week and I would like to know how this progressing. I always feel comfortable when I visit the service department. Thank you! More

by Bettyswall

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Carlos and a woman whose name I don’t know, but she was very good with customer service.

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Aug 26, 2025 -

Volkswagen of Alamo Heights responded

Thank you for your kind words about our team and about Carlos in particular. We are glad you felt comfortable and well-informed during your visit. I am sorry for the delay in receiving an update on your part order. Please contact us directly at (210) 582-1120 so we can provide you with the latest status. Volkswagen of Alamo Heights service team, (210) 582-1120

August 21, 2025

SERVICE VISIT

Great service, quite nice and fast. They even got us an Uber after dropping the car! 100% recommended! They even got us an Uber after dropping the car! 100% recommended! More

by Icm7

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Crystal A.

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Aug 23, 2025 -

Volkswagen of Alamo Heights responded

Hi, we are glad we could help! If you have any questions, please give us a call. We're always happy to help!

August 20, 2025

SERVICE VISIT

Great service, very friendly! Customer service was 10/10. The staff was very attentive and nice Customer service was 10/10. The staff was very attentive and nice More

by esqui.mariana

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Ramon

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Aug 23, 2025 -

Volkswagen of Alamo Heights responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of Alamo Heights! Thank you again, and have a fantastic day!

August 19, 2025

SERVICE VISIT

Great service department, and the person who assisted me Ramon was outstanding, friendly.and fun Ramon was outstanding, friendly.and fun More

by kstevens.sr

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Ramon

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Aug 22, 2025 -

Volkswagen of Alamo Heights responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 19, 2025

SALES VISIT - USED

It was a stress-free experience and Cameron was a really good salesman. Overall one of the best car buying experiences I've ever had. good salesman. Overall one of the best car buying experiences I've ever had. More

by JStrang

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Cameron

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Aug 22, 2025 -

Volkswagen of Alamo Heights responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Volkswagen of Alamo Heights

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